
<!doctype html>
<html class="no-js" lang="en">
<head>
  <base href="/">
  <meta charset="utf-8">
  <meta http-equiv="X-UA-Compatible" content="IE=edge">
  <meta name="viewport" content="width=device-width, initial-scale=1">
  <meta name="description" content="Anthem is helping our members impacted by hurricanes by relaxing guidelines on prescriptions, prior authorization and precertification.">
  <meta name="keywords" content="Hurricanes">
  <meta name="state" content="ALL">
  <meta name="FS.z_sitestate" content="cold">
  <meta name="gsa-category" content="Support">
   
  <title>Help for Members Impacted by Hurricanes | Anthem.com</title>
  <script type="text/javascript">
	if((typeof window.performance !== 'undefined') && (typeof window.performance.now !== 'undefined')) {
      window.performance.mark('tcp.App.load.start');
    } 
  </script>
  <!-- Place favicon.ico and apple-touch-icon.png in the root directory -->
  <link rel="stylesheet" href="/assets/styles/vendor.css?201802161610">
  <link rel="stylesheet" href="/assets/styles/main.css?201802161610">

  <!--[if lt IE 10]>
  <link rel="stylesheet" href="/assets/styles/main-ie9.css?201802161610">
  <![endif]-->
  <!-- Adobe Analytics -->
	
  <script src="//assets.adobedtm.com/59554a0d6d8ad05c94dd856ec03d9cdd589d5622/satelliteLib-7e10382ecd9aba9530eb0173423c4b8751b1296e.js">
  </script>
  

  <script type="text/javascript">
    function detectIE(){
      var ua = window.navigator.userAgent.toLowerCase();

      if(ua.indexOf('msie ') >= 0 || ua.indexOf('trident/') >= 0 || ua.indexOf('edge/') >= 0){
        window.isIE = true;
      }
      else{
        window.isIE = false;
      }
    }

    detectIE();
  </script>
  
  <script type="text/javascript">
  var cns={state:"",cnslocale:"en_US_all",brandcd:"ABCBS"};
  var scriptHash="201802161610";
  </script>
				

<!-- Record dependencies for the Template -->









	
	
		
		
			
		
		
		
		
			

			
				
				
			
			
			
				
				
					
					
					
				
					
				
			
				  
				  
				  
				
				
								
					
					
					
					
						
					
				
			

			
	


<link rel="canonical" href="https://www.anthem.com/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/" />



	<script type="text/javascript">
	    var cxPageAllow = 'true';
	</script>
  






<script>
var cnsShopperQs = {
cid:'',
cidphone:'',
telesalesphonenumber:'',
refSource:'',

	
	
		indBaseUrl: 'https://shop.[[domain]].com/sales/eox/cp/demographics/home',
		medBaseUrl: 'https://www.[[domain]].com/[[state]]/shop',
		isMobile: false			
	

}
</script>



</head>
<body>  

    <div id="tcp-unsupported-browser-modal" class="tcp-unsupported-browser-modal hidden">
      <div class="unsupported-browser-content">
         <div class="unsupported-browser-header">
           <button  type="button" aria-label="close" class="close" id="close-browser-modal">
             <span class="browser-remove">X</span>
           </button>
         </div>
          <div class="unsupported-browser-body">
            <div id="unsupportedbrowserbody">Your browser is not supported. Your dashboard may experience future loading problems if not resolved. Please update your browser if the service fails to run our website.</div>
          </div>
          <div class="unsupported-browser-footer">
            <input type="button" value="Close" name="Close" id="unsupported-browser-button">
          </div>
      </div>
  </div>
  
  
<!-- Browser Messaging Start -->
  <script type="text/javascript">
    var AppLoader = (function () {
        var _proceed = true;

          var supBrowsers = [{"name":"chrome","minVer":0,"browserMsg":"<div>   <h3 style=\"margin:-20px 0 20px 0\">Before we proceed...<\/h3>   <div style=\"margin:0 0 30px 0;line-height: 30px;\">We've detected that you are using an outdated web browser that could pose a security risk. For this reason, we will begin blocking website access to visitors using this browser version by the end of the year. We recommend that you <a href=\"https:\/\/www.google.com\/chrome\" target=\"_blank\">update your browser<\/a> to improve your web performance and protect your computer from malicious attacks.<\/div> <\/div>"},{"name":"firefox","minVer":0,"browserMsg":"<div>   <h3 style=\"margin:-20px 0 20px 0\">Before we proceed...<\/h3>   <div style=\"margin:0 0 30px 0;line-height: 30px;\">We've detected that you are using an outdated web browser that could pose a security risk. For this reason, we will begin blocking website access to visitors using this browser version by the end of the year. We recommend that you <a href=\"https:\/\/www.firefox.com\" target=\"_blank\">update your browser<\/a> to improve your web performance and protect your computer from malicious attacks.<\/div> <\/div>"},{"name":"safari","minVer":0,"browserMsg":"<div>   <h3 style=\"margin:-20px 0 20px 0\">Before we proceed...<\/h3>   <div style=\"margin:0 0 30px 0;line-height: 30px;\">We've detected that you are using an outdated web browser that could pose a security risk. For this reason, we will begin blocking website access to visitors using this browser version by the end of the year. We recommend that you <a href=\"https:\/\/www.apple.com\/safari\" target=\"_blank\">update your browser<\/a> to improve your web performance and protect your computer from malicious attacks.<\/div> <\/div>"},{"name":"edge","minVer":13,"browserMsg":"<div>   <h3 style=\"margin:-20px 0 20px 0\">Before we proceed...<\/h3>   <div style=\"margin:0 0 30px 0;line-height: 30px;\">We've detected that you are using an outdated web browser that could pose a security risk. For this reason, we will begin blocking website access to visitors using this browser version by the end of the year. We recommend that you <a href=\"https:\/\/www.microsoft.com\/en-us\/download\/internet-explorer.aspx\" target=\"_blank\">update your browser<\/a> to improve your web performance and protect your computer from malicious attacks.<\/div> <\/div>"},{"name":"msie","minVer":11,"browserMsg":"<div>   <h3 style=\"margin:-20px 0 20px 0\">Before we proceed...<\/h3>   <div style=\"margin:0 0 30px 0;line-height: 30px;\">We've detected that you are using an outdated web browser that could pose a security risk. For this reason, we will begin blocking website access to visitors using this browser version by the end of the year. We recommend that you <a href=\"https:\/\/www.microsoft.com\/en-us\/download\/internet-explorer.aspx\" target=\"_blank\">update your browser<\/a> to improve your web performance and protect your computer from malicious attacks.<\/div> <\/div>"}];

        var init = (function () {
          if(isValidBrowser()){
            _proceed = true;
          }
          else {
            if (document.cookie.replace(/(?:(?:^|.*;\s*)unSupportedBrowser\s*\=\s*([^;]*).*$)|^.*$/, "$1") !== "true") {
            _proceed = false;
            showBrowserUpdate();
            }
            _proceed = true;
          }
        });

        var proceed = function () {
          return _proceed;
        };

        function getBrowser() {
          var ua = navigator.userAgent, tem,
            M = ua.match(/(opera|chrome|safari|firefox|msie|trident(?=\/))\/?\s*(\d+)/i) || [];
          var b = {
            name: '',
            ver: 0
          };
          if (/trident/i.test(M[1])) {
            tem = /\brv[ :]+(\d+)/g.exec(ua) || [];
            b.name = 'IE';
            b.ver = parseInt((tem[1] || '0'));
          }

          if (M[1] === 'Chrome') {
            tem = ua.match(/\b(OPR|Edge)\/(\d+)/);
            if (tem != null) {
              b.name = (tem.slice(1)[0]).replace('OPR', 'Opera');
              b.ver = parseInt(tem.slice(1)[1]);
            }
          }
			
		  if (ua.match(/(googlebot|bingbot|slurp)/i) != null) {
            b.name = 'spider';
            b.ver = '0';
          }	
          M = M[2] ? [M[1], M[2]] : [navigator.appName, navigator.appVersion, '-?'];
          if ((tem = ua.match(/version\/(\d+)/i)) != null) {
            M.splice(1, 1, tem[1]);
          }

          if(!b.name.length && M.length >= 2) {
            b.name = M[0];
            b.ver = parseInt(M[1] || '0');
          }

          return b;
        }

        function isValidBrowser() {

          var b = getBrowser();
		  <!-- Handle search engine spiders -->
		  if('spider'.indexOf(b.name.toLowerCase()) >= 0)
		  {
            return true;		   
		  }
          for (var index = 0; index < supBrowsers.length; index++) {
            var sb = supBrowsers[index];
            if ((sb.name.toLowerCase().indexOf(b.name.toLowerCase()) >= 0) && (b.ver >= sb.minVer)) {
              return true;
            }
          }

        }

        function showBrowserUpdate(){
          var b = getBrowser();
          for (var index = 0; index < supBrowsers.length; index++) {
            var sb = supBrowsers[index];
            if (sb.name.toLowerCase().indexOf(b.name.toLowerCase()) >= 0 ) {
                document.getElementById('unsupportedbrowserbody').innerHTML = sb.browserMsg;
            }
          }

          var el = document.getElementById('tcp-unsupported-browser-modal');
          el.className = el.className.replace('hidden', '');

          document.cookie = "unSupportedBrowser=true";

          var unsupportedbrowserbutton = document.getElementById('unsupported-browser-button');
          unsupportedbrowserbutton.onclick = function () {
          document.getElementById('tcp-unsupported-browser-modal').style.display = "none";
          };

          var closebrowsermodal = document.getElementById('close-browser-modal');
          closebrowsermodal.focus();
          closebrowsermodal.onclick = function () {
          document.getElementById('tcp-unsupported-browser-modal').style.display = "none";
          };

          var IEBrowserVersion = document.documentMode;
          if (IEBrowserVersion === 8 || IEBrowserVersion === 7 || IEBrowserVersion === 5) {
            document.getElementById('tcp-unsupported-browser-modal').style.margin = "-100px 10px 10px -500px";
          }
        }

        return {
            Init: init,
            Proceed: proceed
        };
    })();

    AppLoader.Init();
  </script>
<!-- Browser Messaging End -->


  <!-- content start -->
  <a class="tcp-skip-nav" accesskey="2" title="Skip navigation." href="javascript:void(0)" onclick="skipNavigation()">Skip To Main Content</a>
  <div id="mbr-page-wrapper" class="mbr-page-wrapper">
  <!--googleoff: index-->
    <div data-tcp-top-of-page-dir>
        
<div class="mbr-top-of-page-wrapper" role="navigation"> 
   <div class="ant-top-wrapper">
     <div class="container">
       <div class="row">
         <div class="col-md-4 col-xs-1 col-xxs-2">
           <div class="ant-menu-button">
             <a href="javascript:void(0)" class="ant-menu-toggle" role="button">
               <span class="ant-menu-icon-container">
       			<span class="ant-menu-icon"></span>
               </span>
               <span class="ant-menu-label hidden-xxs hidden-xs hidden-sm">Menu</span>
             </a>
           </div>
         </div>
         <div class="col-md-4 col-sm-5 col-xs-10 col-xxs-8 ant-logo-wrapper-col">
            
           <a href="/" aria-label="home">
            
             <div class="ant-logo-wrapper">
               
               <img src="/assets/images/brands/top-logo-abcbs.svg" alt="Anthem Blue Cross and Blue Shield"/>
             </div>
           </a>
         </div>
         <div class="col-md-4 col-sm-6 col-xs-11 col-xxs-10 ant-task-bar-wrapper-col" data-tcp-taskbar-main-dir="">
          
         <div class="slidingMessage">
         
          <span>Log in or start your member registration.</span>
         </div>
	 
               <div class="dummy-task-bar" >
                  <ul class="ant-task-bar">
                    
                    <li class="ant-task-bar-item ant-spanish">
                      <a href="https://es.ca.anthem.com/cp/web/abc/inicio?refSource=&amp;brand=ABC&amp;state=CA"><span>Espanol</span></a>
                    </li>
 

                    <li class="ant-task-bar-item ant-tasks">
                      <a class="ant-task-bar-icon" href="javascript:void(0)" aria-label="task bar button popular tasks" data-ng-click="handlePenLoading()">
                        <span class="fa fa-th"></span>
                        <span class="sr-only">popular tasks</span>
                      </a>
                    </li>
                    
                    <li class="ant-task-bar-item ant-profile">
                      <a class="ant-task-bar-icon" href="javascript:void(0)" aria-label="task bar button Search" data-ng-click="handlePenLoading()">
                        <span class="fa fa-user"></span>
                        <span class="sr-only">profile tasks</span>
                      </a>
                    </li>
                     
                    <li class="ant-task-bar-item ant-search">
                      <a class="ant-task-bar-icon" href="javascript:void(0)" aria-label="task bar button Search" data-ng-click="handlePenLoading()">
                        <span class="fa fa-search"></span>
                        <span class="sr-only">Search</span>
                      </a>
                    </li>
                     
                  </ul>
                </div> 
                      






<ul class="ant-task-bar" style="display: none">   
 	
 	<li class="ant-task-bar-item ant-spanish">
		
			
		<a href="https://es.anthem.com/cp/web/abcbs/inicio"><span>Español</span></a>
	 </li>


 	<li class="ant-task-bar-item ant-profile">
		
			
		<div class="ant-task-bar-widget" data-aaf-widget-loader-dir="" data-id="tcp-eb53b4dd-1b31-443d-b94a-141c1314d029" data-message-limit="" data-tcp-taskbar-quicklinks-cmp="" data-widget-cmp="CustomTaskbarQuickLinksComponent" data-widget-name="tcpTaskbarQuicklinksDir" data-widget-script-path=""><script id="tcpTaskbarQuicklinksContent" type="application/json">
	{  
	
    	"tcpTaskbarQuicklinksDir": {			
             "title": "Popular Tasks",
              "menuData": {
    			"type": "container",
				"menuItems": [	 			
				
					{
						"type": "menu",
						"actionType": "link",
						"action": "/contact-us/",
						"label": "Contact Us",
						"iconClass": "fa fa-envelope",
						"criteriaId": "menuItem1439341460612",
						"target" : "_self",
						"analyticsId": "contactUsTask"
					}
                   ,
					{
						"type": "menu",
						"actionType": "link",
						"action": "/login/?dplid=sso.dpl.profile.requestidcard",
						"label": "Request ID Card",
						"iconClass": "fa fa-list-alt",
						"criteriaId": "menuItem1439337573622",
						"target" : "_self",
						"analyticsId": "requestIDCardTask"
					}
                   ,
					{
						"type": "menu",
						"actionType": "link",
						"action": "/login/?dplid=sso.dpl.claims.claimsoverview",
						"label": "Check Claim",
						"iconClass": "fa fa-clipboard",
						"criteriaId": "menuItem1439337967608",
						"target" : "_self",
						"analyticsId": "checkClaimTask"
					}
                   ,
					{
						"type": "menu",
						"actionType": "link",
						"action": "/login/?dplid=sso.dpl.plansandbenefits.pharmacy",
						"label": "Manage Prescriptions",
						"iconClass": "fa fa-rx",
						"criteriaId": "menuItem1439346665237",
						"target" : "_self",
						"analyticsId": "managePrescriptionsTask"
					}
                   ,
					{
						"type": "menu",
						"actionType": "link",
						"action": "/login/?dplid=sso.dpl.providerdirectory.costsearch",
						"label": "Estimate Your Cost",
						"iconClass": "fa fa-calculator",
						"criteriaId": "menuItem1439337966181",
						"target" : "_self",
						"analyticsId": "estimateYourCostTask"
					}
                   ,
					{
						"type": "menu",
						"actionType": "link",
						"action": "/find-doctor",
						"label": "Find a Doctor",
						"iconClass": "fa fa-stethoscope",
						"criteriaId": "menuItem1439343340863",
						"target" : "_self",
						"analyticsId": "findADoctorTask"
					}
                   ]
			}		 
		}	
	
} 
</script></div>
	 </li>

	 

	<li class="ant-task-bar-item ant-profile">
		
			
		<div class="ant-task-bar-widget" data-aaf-widget-loader-dir="" data-id="tcp-b8028bd9-2e4e-4641-a8bf-8e76d4d57592" data-message-limit="" data-tcp-taskbar-profile-cmp="" data-widget-cmp="CustomTaskbarProfileComponent" data-widget-name="tcpTaskbarProfileDir" data-widget-script-path=""><script id="tcpTaskbarProfileContent" type="application/json">
     { 
	
    	"tcpTaskbarProfileDir": {			
  			"title": "Profile",
			"menuData" : {
    			"type": "container",
				"menuItems": [ 
	 			
					{
						"type": "link",
						"actionType": "link",
						"action": "/login/",
						"label": "Login",
						"criteriaId": "menuItem1439339362269",
						"target":"_self",
						"analyticsId": "loginProfile"
					}
					,
					{
						"type": "link",
						"actionType": "link",
						"action": "/register/",
						"label": "Registration",
						"criteriaId": "menuItem1439339355550",
						"target":"_self",
						"analyticsId": "registrationProfile"
					}
					,
					{
						"type": "link",
						"actionType": "link",
						"action": "/forgot-username-password/",
						"label": "Forgot Username or Password?",
						"criteriaId": "menuItem1439339360142",
						"target":"_self",
						"analyticsId": "forgetUsernamePasswordProfile"
					}
					]
			
			}
		}			
	
	}
	</script></div>
	 </li>
 
	 
	<li class="ant-task-bar-item ant-search">
		
						
		






<div class="ant-task-bar-widget">
	<div>
		<a class="ant-task-bar-icon" href="javascript:void(0)" aria-label="task bar button search">
		<span class="fa fa-search"></span>
		<span class="sr-only">Search</span>
		</a>
		<div class="ant-task-bar-search-content" id="global-search">
			<form action="/search/" id="ant-global-search-form" onsubmit="this.elements['q'].value= encodeURIComponent(this.elements['q'].value)">
				<input type="text" name="q" id="global-search-input" aria-label="Search Field"/>
				<input type="submit" class="btn btn-info body-sm" value="Search" />
			</form>
		</div>
	</div>
</div>
    

	 </li>
	 
</ul>

         </div>
       </div>
     </div>
   </div>
   <div data-tcp-top-menu-dir="">
             







	
	
	
	



	<div class="ant-navigation-wrapper">
	
	
			<div class="container">
				<div class="row">
					<div class="col-xs-12">
						<ul>
							
								
							
								
									
										
										
										
									
									
													
									<li class="ant-nav-col">
										<span class="ant-heading-two hidden-xxs hidden-xs" >Shop Plans</span>
										<a class="ant-heading-two ant-menu-expand visible-xxs visible-xs" href="javascript:void(0)" >Shop Plans<span class="fa fa-angle-down pull-right"></span></a>
										<ul class="ant-menu-cont">
										
												

													
														
														
														
													
													
													

																									
												
													
														
														
														
													
													
	 
													
														
														
															
																
																
																
															
															
															

																													
														
															
																
																
																
															
															
	 
															
															
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																		
																		
																			
																			
																			
																				
																					
																					

																					
																						<li data-criteria-id="menuItem1439333241163"><a class="ant-menu-item" data-analytics="medicarePlansFlyout" href="/medicare/" id="null-topmenu-1439333241163" target="_self">Medicare Plans</a>	
																					
																				
																			
																			
																			
																		
																		
																		
																		
																			<ul>
																		
																		
																		
																	
																	
																	
																		
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																	
																		
																			
																			
																			
																				
																					

																					
																					
																						<li data-criteria-id="menuItem1439407310924"><a class="ant-menu-item" data-analytics="medicareCoverageAndEnrollmentFlyout" href="/medicare/coverage-and-enrollment/" id="null-topmenu-1439407310924" target="_self">Medicare Coverage and Enrollment</a></li>	
																					
																				
																				
																			
																			
																		
																		
																	
																	
																		
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																	
																		
																			
																			
																			
																				
																					

																					
																					
																						<li data-criteria-id="menuItem1439333286239"><a class="ant-menu-item" data-analytics="turning65Flyout" href="/medicare/turning-age-65/" id="null-topmenu-1439333286239" target="_self">Turning 65</a></li>	
																					
																				
																				
																			
																			
																		
																		
																	
																	
																		
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																	
																		
																			
																			
																			
																				
																					

																					
																					
																						<li data-criteria-id="menuItem1439333279884"><a class="ant-menu-item" data-analytics="medicareCFlyout" href="/medicare/medicare-advantage-plans/" id="null-topmenu-1439333279884" target="_self">Medicare Advantage Plans: Part C</a></li>	
																					
																				
																				
																			
																			
																		
																		
																	
																	
																		
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																	
																		
																			
																			
																			
																				
																					

																					
																					
																						<li data-criteria-id="menuItem1439333280148"><a class="ant-menu-item" data-analytics="medicareDFlyout" href="/medicare/medicare-part-d/" id="null-topmenu-1439333280148" target="_self">Medicare Part D Plans</a></li>	
																					
																				
																				
																			
																			
																		
																		
																	
																	
																		
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																	
																		
																			
																			
																			
																				
																					

																					
																					
																						<li data-criteria-id="menuItem1439333280418"><a class="ant-menu-item" data-analytics="medicareSupplementFlyout" href="/medicare/medicare-supplement-plans/" id="null-topmenu-1439333280418" target="_self">Medicare Supplement Plans (Medigap)</a></li>	
																					
																				
																				
																			
																			
																		
																		
																	
																	
																		
																
																
																	</ul> 
																	</li>
																
															
														
														
															
																
																
																
															
															
															

																													
														
															
																
																
																
															
															
	 
															
															
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																		
																		
																			
																			
																			
																				
																					
																					

																					
																						<li data-criteria-id="menuItem1439419992371"><a class="ant-menu-item" data-analytics="employerGroupPlansFlyout" href="/group-insurance/" id="null-topmenu-1439419992371" target="_self">Employer Group Plans</a>	
																					
																				
																			
																			
																			
																		
																		
																		
																		
																			<ul>
																		
																		
																		
																	
																	
																	
																		
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																	
																		
																			
																			
																			
																				
																					

																					
																					
																						<li data-criteria-id="menuItem1439419995818"><a class="ant-menu-item" data-analytics="groupMedicalInsuranceFlyout" href="/group-insurance/medical/" id="null-topmenu-1439419995818" target="_self">Medical</a></li>	
																					
																				
																				
																			
																			
																		
																		
																	
																	
																		
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																	
																		
																			
																			
																			
																				
																					

																					
																					
																						<li data-criteria-id="menuItem1439419964000"><a class="ant-menu-item" data-analytics="employerAncillaryFlyout" href="/group-insurance/dental-vision-plans/" id="null-topmenu-1439419964000" target="_self">Ancillary</a></li>	
																					
																				
																				
																			
																			
																		
																		
																	
																	
																		
																
																
																	</ul> 
																	</li>
																
															
														
														
															
																
																
																
															
															
															

																													
														
															
																
																
																
															
															
	 
															
															
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																		
																		
																			
																			
																			
																				
																					
																					

																					
																						<li data-criteria-id="menuItem1439337149808"><a class="ant-menu-item" data-analytics="individualFamilyPlansFlyout" href="/individual-and-family/" id="null-topmenu-1439337149808" target="_self">Individual & Family Plans</a>	
																					
																				
																			
																			
																			
																		
																		
																		
																		
																			<ul>
																		
																		
																		
																	
																	
																	
																		
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																	
																		
																			
																			
																			
																				
																					

																					
																					
																						<li data-criteria-id="menuItem1439335901455"><a class="ant-menu-item" data-analytics="healthInsuranceFlyout" href="/individual-and-family/health-insurance/" id="null-topmenu-1439335901455" target="_self">Health Insurance</a></li>	
																					
																				
																				
																			
																			
																		
																		
																	
																	
																		
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																	
																		
																			
																			
																			
																				
																					

																					
																					
																						<li data-criteria-id="menuItem1439335890593"><a class="ant-menu-item" data-analytics="visionInsuranceFlyout" href="/individual-and-family/vision-insurance/" id="null-topmenu-1439335890593" target="_self">Vision Insurance</a></li>	
																					
																				
																				
																			
																			
																		
																		
																	
																	
																		
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																	
																		
																			
																			
																			
																				
																					

																					
																					
																						<li data-criteria-id="menuItem1439335451457"><a class="ant-menu-item" data-analytics="dentalInsuranceFlyout" href="/individual-and-family/dental-insurance/" id="null-topmenu-1439335451457" target="_self">Dental Insurance</a></li>	
																					
																				
																				
																			
																			
																		
																		
																	
																	
																		
																
																
																	</ul> 
																	</li>
																
															
														
														
															
																
																
																
															
															
															

																													
														
															
																
																
																
															
															
	 
															
															
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																																				
																		  
																				
																				
																				
																			
																			
																			
																					
																			  
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	 
																	
																	
																	
																		
																		
																			
																			
																			
																				
																					
																					

																					
																						<li data-criteria-id="menuItem1439342381066"><a class="ant-menu-item" data-analytics="medicaidFlyout" href="https://mss.anthem.com/Pages/default.aspx" id="null-topmenu-1439342381066" target="_blank">Medicaid</a>	
																					
																				
																			
																			
																			
																		
																		
																		
																		
																		
																			</li>
																		
																		
																	
																	
																	
																		
																
																
															
														
													
												
												 
										</ul>
									</li>
								
							
								
									
										
										
										
									
									
													
									<li class="ant-nav-col">
										<span class="ant-heading-two hidden-xxs hidden-xs" >Care</span>
										<a class="ant-heading-two ant-menu-expand visible-xxs visible-xs" href="javascript:void(0)" >Care<span class="fa fa-angle-down pull-right"></span></a>
										<ul class="ant-menu-cont">
										
												

													
														
														
														
													
													
													

																									
												
													
														
														
														
													
													
	 
													
														
														
															
																
																
																
															
															
															

																													
														
															
																
																
																
															
															
	 
															
															
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																		
																		
																			
																			
																			
																				
																					
																					

																					
																						<li data-criteria-id="menuItem1439337081345"><a class="ant-menu-item" data-analytics="whatToKnowFlyout" href="/what-to-know/" id="null-topmenu-1439337081345" target="_self">What to Know</a>	
																					
																				
																			
																			
																			
																		
																		
																		
																		
																		
																			</li>
																		
																		
																	
																	
																	
																		
																
																
															
														
														
															
																
																
																
															
															
															

																													
														
															
																
																
																
															
															
	 
															
															
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																		
																		
																			
																			
																			
																				
																					
																					

																					
																						<li data-criteria-id="menuItem1439337955628"><a class="ant-menu-item" data-analytics="gettingBetterCareFlyout" href="/getting-better-care/" id="null-topmenu-1439337955628" target="_self">Getting Better Care</a>	
																					
																				
																			
																			
																			
																		
																		
																		
																		
																		
																			</li>
																		
																		
																	
																	
																	
																		
																
																
															
														
														
															
																
																
																
															
															
															

																													
														
															
																
																
																
															
															
	 
															
															
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																		
																		
																			
																			
																			
																				
																					
																					

																					
																						<li data-criteria-id="menuItem1439337496407"><a class="ant-menu-item" data-analytics="preventiveHealthFlyout" href="/preventive-care/" id="null-topmenu-1439337496407" target="_self">Preventive Health</a>	
																					
																				
																			
																			
																			
																		
																		
																		
																		
																		
																			</li>
																		
																		
																	
																	
																	
																		
																
																
															
														
														
															
																
																
																
															
															
															

																													
														
															
																
																
																
															
															
	 
															
															
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																																				
																		  
																				
																				
																				
																			
																			
																			
																			
																				
																					
																			  
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																		
																		
																			
																			
																			
																				
																					
																					
																						<li data-criteria-id="menuItem1439343340863">
																							
																								
																								
																								
																								
																								
																							<a class="ant-menu-item" data-analytics="findADoctorFlyout" href="/find-doctor" target="_self">Find a Doctor</a>
																					

																					
																				
																			
																			
																			
																		
																		
																		
																		
																		
																			</li>
																		
																		
																	
																	
																	
																		
																
																
															
														
														
															
																
																
																
															
															
															

																													
														
															
																
																
																
															
															
	 
															
															
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																																				
																		  
																				
																				
																				
																			
																			
																			
																					
																			  
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	 
																	
																	
																	
																		
																		
																			
																			
																			
																				
																					
																					
																						<li data-criteria-id="menuItem1439343291601">
																							
																								
																								
																								
																								
																								
																							<a class="ant-menu-item" data-analytics="searchMedicationsFlyout" href="https://www11.anthem.com/pharmacyinformation" target="_blank">Search Medications</a>
																					

																					
																				
																			
																			
																			
																		
																		
																		
																		
																		
																			</li>
																		
																		
																	
																	
																	
																		
																
																
															
														
													
												
												 
										</ul>
									</li>
								
							
								
									
										
										
										
									
									
													
									<li class="ant-nav-col">
										<span class="ant-heading-two hidden-xxs hidden-xs" >Support</span>
										<a class="ant-heading-two ant-menu-expand visible-xxs visible-xs" href="javascript:void(0)" >Support<span class="fa fa-angle-down pull-right"></span></a>
										<ul class="ant-menu-cont">
										
												

													
														
														
														
													
													
													

																									
												
													
														
														
														
													
													
	 
													
														
														
															
																
																
																
															
															
															

																													
														
															
																
																
																
															
															
	 
															
															
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																		
																		
																			
																			
																			
																				
																					
																					

																					
																						<li data-criteria-id="menuItem1439339362269"><a class="ant-menu-item" data-analytics="loginFlyout" href="/login/" id="null-topmenu-1439339362269" target="_self">Login</a>	
																					
																				
																			
																			
																			
																		
																		
																		
																		
																		
																			</li>
																		
																		
																	
																	
																	
																		
																
																
															
														
														
															
																
																
																
															
															
															

																													
														
															
																
																
																
															
															
	 
															
															
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																		
																		
																			
																			
																			
																				
																					
																					

																					
																						<li data-criteria-id="menuItem1439339355550"><a class="ant-menu-item" data-analytics="registrationFlyout" href="/register/" id="null-topmenu-1439339355550" target="_self">Registration</a>	
																					
																				
																			
																			
																			
																		
																		
																		
																		
																		
																			</li>
																		
																		
																	
																	
																	
																		
																
																
															
														
														
															
																
																
																
															
															
															

																													
														
															
																
																
																
															
															
	 
															
															
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																		
																		
																			
																			
																			
																				
																					
																					

																					
																						<li data-criteria-id="menuItem1439339360142"><a class="ant-menu-item" data-analytics="forgetUsernamePasswordFlyout" href="/forgot-username-password/" id="null-topmenu-1439339360142" target="_self">Forgot Username or Password?</a>	
																					
																				
																			
																			
																			
																		
																		
																		
																		
																		
																			</li>
																		
																		
																	
																	
																	
																		
																
																
															
														
														
															
																
																
																
															
															
															

																													
														
															
																
																
																
															
															
	 
															
															
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																		
																		
																			
																			
																			
																				
																					
																					

																					
																						<li data-criteria-id="menuItem1439337682265"><a class="ant-menu-item" data-analytics="contactUsFlyout" href="/contact-us/" id="null-topmenu-1439337682265" target="_self">Contact Us</a>	
																					
																				
																			
																			
																			
																		
																		
																		
																		
																		
																			</li>
																		
																		
																	
																	
																	
																		
																
																
															
														
														
															
																
																
																
															
															
															

																													
														
															
																
																
																
															
															
	 
															
															
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																		
																		
																			
																			
																			
																				
																					
																					

																					
																						<li data-criteria-id="menuItem1439337978693"><a class="ant-menu-item" data-analytics="memberNeedsFlyout" href="/member-needs/" id="null-topmenu-1439337978693" target="_self">Member Needs</a>	
																					
																				
																			
																			
																			
																		
																		
																		
																		
																		
																			</li>
																		
																		
																	
																	
																	
																		
																
																
															
														
														
															
																
																
																
															
															
															

																													
														
															
																
																
																
															
															
	 
															
															
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																		
																		
																			
																			
																			
																				
																					
																					

																					
																						<li data-criteria-id="menuItem1439338044079"><a class="ant-menu-item" data-analytics="formsFlyout" href="/forms/" id="null-topmenu-1439338044079" target="_self">Forms</a>	
																					
																				
																			
																			
																			
																		
																		
																		
																		
																		
																			</li>
																		
																		
																	
																	
																	
																		
																
																
															
														
														
															
																
																
																
															
															
															

																													
														
															
																
																
																
															
															
	 
															
															
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																		
																		
																			
																			
																			
																				
																					
																					

																					
																						<li data-criteria-id="menuItem1439342652309"><a class="ant-menu-item" data-analytics="glossaryFlyout" href="/glossary/" id="null-topmenu-1439342652309" target="_self">Glossary</a>	
																					
																				
																			
																			
																			
																		
																		
																		
																		
																		
																			</li>
																		
																		
																	
																	
																	
																		
																
																
															
														
														
															
																
																
																
															
															
															

																													
														
															
																
																
																
															
															
	 
															
															
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																		
																		
																			
																			
																			
																				
																					
																					

																					
																						<li data-criteria-id="menuItem1439339112730"><a class="ant-menu-item" data-analytics="faqsFlyout" href="/faqs/" id="null-topmenu-1439339112730" target="_self">FAQs</a>	
																					
																				
																			
																			
																			
																		
																		
																		
																		
																		
																			</li>
																		
																		
																	
																	
																	
																		
																
																
															
														
														
															
																
																
																
															
															
															

																													
														
															
																
																
																
															
															
	 
															
															
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																		
																		
																			
																			
																			
																				
																					
																					

																					
																						<li data-criteria-id="menuItem1447710262764"><a class="ant-menu-item" data-analytics="partnersInHealthFlyout" href="/partners-in-health/" id="null-topmenu-1447710262764" target="_self">Partners in Health</a>	
																					
																				
																			
																			
																			
																		
																		
																		
																		
																			<ul>
																		
																		
																		
																	
																	
																	
																		
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																																				
																		  
																				
																				
																				
																			
																			
																			
																					
																			  
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	 
																	
																	
																	
																	
																		
																			
																			
																			
																				
																					

																					
																						<li data-criteria-id="menuItem1439342395242">
																							
																								
																								
																								
																								
																								
																							<a class="ant-menu-item" data-analytics="producersFlyout" href="https://brokerportal.anthem.com/ehb/web/bkr/acc/login.htm?wlp-brand=anthem" target="_blank">Producers</a> </li>
																					
																					
																				
																				
																			
																			
																		
																		
																	
																	
																		
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																																				
																		  
																				
																				
																				
																			
																			
																			
																					
																			  
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																	
																		
																			
																			
																			
																				
																					

																					
																						<li data-criteria-id="menuItem1439342420391">
																							
																								
																								
																								
																								
																								
																							<a class="ant-menu-item" data-analytics="providersFlyout" href="/provider" target="_self">Providers</a> </li>
																					
																					
																				
																				
																			
																			
																		
																		
																	
																	
																		
																
																	
																		
																		
																		
																	
																	
																	

																	

																	
																		
																		
																		
																	
																	
																	
																	
																																				
																		  
																				
																				
																				
																			
																			
																			
																					
																			  
																		
																		
																		
																			
																			
																			
																		
																		
																		
																	
																	
																	
																	
																	
																	
																		
																			
																			
																			
																				
																					

																					
																						<li data-criteria-id="menuItem1439342407771">
																							
																								
																								
																								
																								
																								
																							<a class="ant-menu-item" data-analytics="employersFlyout" href="/employer/" target="_self">Employers</a> </li>
																					
																					
																				
																				
																			
																			
																		
																		
																	
																	
																		
																
																
																	</ul> 
																	</li>
																
															
														
													
												
												 
										</ul>
									</li>
								
							
						</ul>
					</div>
				</div>
			</div>	
		</div>
		<div data-ng-focus="closeMenu()" class="ant-menu-lastfocus" data-lastfocus="" tabindex="0"></div>		
	

   </div>
 </div>
	
     </div>
     <!--googleon: index-->
    <div class="tcp-middle-of-page clearfix">
      <div data-uxd-dismissable-alrt-dir></div>
      <div>
				







<!-- abcbs.domain -->



	




	
	









<main>
	<div class="wide-container">
		<div class="container">
			<div class="row">
				<div class="content col-xxs-10 col-xxs-offset-1">

					<header class="clearfix headline social-media-headline">
						 <div class="pull-left">
					        <a href="/blog/" class="prev-link">See all stories</a>
					    </div>
						<div class="article-social-icons">
							<a href="https://www.facebook.com/sharer/sharer.php?u=https://www.anthem.com/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/" target="_blank"   aria-label="Share blog link on Facebook">	<span class="fa fa-facebook"></span></a> 
							<a href="https://twitter.com/share?url=https://www.anthem.com/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/" target="_blank"  aria-label="Share blog link on Twitter"><span class="fa fa-twitter"></span></a>
							<a href="https://www.linkedin.com/shareArticle?mini=true&url=https://www.anthem.com/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/" target="_blank"  aria-label="Share blog link on LinkedIn"><span class="fa fa-linkedin"></span></a>
							<a href="mailto:?subject=Help for Members Impacted by Hurricanes&body=https://www.anthem.com/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/" aria-label="Email blog link"><span class="fa fa-envelope"></span> </a>
						</div>
					</header>

					<article class="article">
						<span class="news-item-category">Member News</span>
						<h1 class="h3 news-article-headline">Help for Members Impacted by Hurricanes</h1>
						<span class="date">
						August 28, 2017</span>

						

							
							
							
									
								<div class="image-container">
									
										
										
										
									



	   




	
	
	  	
	  	
		
	
	


	
	 
		
			
			
			
		
		
		  	
		  	
 			
		
		
		
	





	


<img src="/dam/images/article/Help-for-Members-Impacted-by-Hurricane-Harvey_1060x400.jpg" aria-label='' alt='' class='block' />



								</div>
								

							
							

						
						
							
						




	
<div>
	<div>
		Our hearts go out to all of our communities, members and associates affected by the hurricanes. In these challenging times, our goal is to make things as easy as possible when it comes to your health care needs so you can focus on the things that matter. Please see the details below for members in affected areas. You can also <a href="/blog/member-news/resources-for-members-impacted-by-hurricanes-harvey-and-irma">read this story for more resources</a> to help get you through these tough times. If you need additional support, call the Member Services number on your ID card or
<a href="/login/?dplid=sso.dpl.customercare.careoverview" target="_self">Log In</a>&nbsp;to contact us. We hope you and your loved ones stay safe.</div>
	<div>
		<div>
			&nbsp;</div>
		<div>
			<div>
				<strong>Help for Members in Florida</strong></div>
			<div>
				If you&rsquo;re affected and live anywhere in Florida, here&rsquo;s what you should know:</div>
			<div>
				&nbsp;</div>
			<ul>
				<li>
					You can get emergency or urgent care services by doctors and hospitals, even if they&rsquo;re not in your plan network &mdash; and claims will be paid as if they&rsquo;re in your network.&nbsp;</li>
				<li>
					If you&rsquo;re on an Anthem prescription drug plan you can refill lost or damaged prescriptions at any pharmacy now.</li>
				<li>
					If you use a mail order pharmacy you can update your address information by calling Member Services.</li>
				<li>
					Time limits for prior authorization, pre-certification or referral requirements will be relaxed &ndash; there will be no late penalties.</li>
				<li>
					You get an added 30-day grace period to pay your premium from September 7, 2017 through October 7, 2017.</li>
			</ul>
			<div>
				The relaxed guidelines for members in Florida are effective from September 7, 2017 through October 7, 2017. &nbsp;It does not apply to Medicare Advantage, Medicare Part D, Medicaid or Federal Employees Health Benefits Program members. These programs have specific guidelines.</div>
			<div>
				&nbsp;</div>
			<div>
				<strong>Help for Members in Georgia</strong></div>
			<div>
				If you&rsquo;re affected and live anywhere in Georgia, here&rsquo;s what you should know:</div>
			<ul>
				<li>
					If you&rsquo;re on an Anthem or BCBSGa prescription drug plan you can refill lost or damaged prescriptions at any pharmacy now.</li>
				<li>
					If you use a mail order pharmacy you can update your address information by calling Member Services.</li>
			</ul>
			<div>
				The relaxed guidelines for members in Florida are effective from September 11, 2017 through October 11, 2017. &nbsp;It does not apply to Medicare Advantage, Medicare Part D, Medicaid or Federal Employees Health Benefits Program members. These programs have specific guidelines.</div>
			<div>
				&nbsp;</div>
			<div>
				<strong>Help for Members in North Carolina</strong></div>
			<div>
				If you&rsquo;re affected and live anywhere in North Carolina, here&rsquo;s what you should know:</div>
			<div>
				&nbsp;</div>
			<ul>
				<li>
					If you&rsquo;re on an Anthem prescription drug plan you can refill lost or damaged prescriptions at any pharmacy now.</li>
				<li>
					If you use a mail order pharmacy you can update your address information by calling Member Services.</li>
				<li>
					You get an added 30-day grace period to pay your premium from September 8, 2017 through October 8, 2017.</li>
			</ul>
			<div>
				The relaxed guidelines for members in North Carolina are effective from September 8, 2017 through October 8, 2017. &nbsp;It does not apply to Medicare Advantage, Medicare Part D, Medicaid or Federal Employees Health Benefits Program members. These programs have specific guidelines.</div>
			<div>
				&nbsp;</div>
			<div>
				<strong>Help for Members in South Carolina</strong></div>
			<div>
				If you&rsquo;re affected and live anywhere in South Carolina, here&rsquo;s what you should know:</div>
			<div>
				&nbsp;</div>
			<ul>
				<li>
					You can get emergency or urgent care services by doctors and hospitals, even if they&rsquo;re not in your plan network &mdash; and claims will be paid as if they&rsquo;re in your network.</li>
				<li>
					If you&rsquo;re on an Anthem prescription drug plan you can refill lost or damaged prescriptions at any pharmacy now.</li>
				<li>
					If you use a mail order pharmacy you can update your address information by calling Member Services.</li>
				<li>
					Time limits for prior authorization, pre-certification or referral requirements will be relaxed &ndash; there will be no late penalties.</li>
			</ul>
			<div>
				The relaxed guidelines for members in South Carolina are effective from September 8, 2017 through October 8, 2017. &nbsp;It does not apply to Medicare Advantage, Medicare Part D, Medicaid or Federal Employees Health Benefits Program members. These programs have specific guidelines.</div>
			<div>
				&nbsp;</div>
			<div>
				<strong>Help for Members in Alabama</strong></div>
			<div>
				If you&rsquo;re affected and live anywhere in Alabama here&rsquo;s what you should know:</div>
			<div>
				&nbsp;</div>
			<ul>
				<li>
					You can get emergency or urgent care services by doctors and hospitals, even if they&rsquo;re not in your plan network &mdash; and claims will be paid as if they&rsquo;re in your network.&nbsp;</li>
				<li>
					If you&rsquo;re on an Anthem prescription drug plan you can refill lost or damaged prescriptions at any pharmacy now.</li>
				<li>
					If you use a mail order pharmacy you can update your address information by calling Member Services.</li>
				<li>
					Time limits for prior authorization, pre-certification or referral requirements will be relaxed &ndash; there will be no late penalties.</li>
				<li>
					You get an added 30-day grace period to pay your premium from September 11, 2017 through October 11, 2017.</li>
			</ul>
			<div>
				The relaxed guidelines for members in Alabama are effective from September 11, 2017 through October 11, 2017. &nbsp;It does not apply to Medicare Advantage, Medicare Part D, Medicaid or Federal Employees Health Benefits Program members. These programs have specific guidelines.</div>
			<div>
				&nbsp;</div>
			<div>
				<strong>Help for Members in Puerto Rico</strong></div>
			<div>
				If you&rsquo;re affected and live anywhere in Puerto Rico here&rsquo;s what you should know:</div>
			<div>
				&nbsp;</div>
			<ul>
				<li>
					If you&rsquo;re on an Anthem prescription drug plan you can refill lost or damaged prescriptions at any pharmacy now.</li>
				<li>
					If you use a mail order pharmacy you can update your address information by calling Member Services.</li>
				<li>
					Time limits for prior authorization, pre-certification or referral requirements will be relaxed &ndash; there will be no late penalties.</li>
				<li>
					You and your doctors are being given more time to file claims, if needed</li>
			</ul>
			<div>
				The relaxed guidelines for members in Puerto Rico are effective from September 5, 2017 through November 5, 2017. &nbsp;It does not apply to Medicare Advantage, Medicare Part D, Medicaid or Federal Employees Health Benefits Program members. These programs have specific guidelines.</div>
			<div>
				&nbsp;</div>
			<div>
				<strong>Help for Members in US Virgin Islands</strong></div>
			<div>
				If you&rsquo;re affected and live anywhere in US Virgin Islands here&rsquo;s what you should know:</div>
			<div>
				&nbsp;</div>
			<ul>
				<li>
					You can get emergency or urgent care services by doctors and hospitals, even if they&rsquo;re not in your plan network &mdash; and claims will be paid as if they&rsquo;re in your network.&nbsp;</li>
				<li>
					If you&rsquo;re on an Anthem prescription drug plan you can refill lost or damaged prescriptions at any pharmacy now.</li>
				<li>
					If you use a mail order pharmacy you can update your address information by calling Member Services.</li>
				<li>
					You and your doctors are being given more time to file claims, if needed</li>
				<li>
					You can get replacement medical equipment (also called Durable Medical Equipment or DME) if yours was lost or damaged.</li>
			</ul>
			<div>
				The relaxed guidelines for members in US Virgin Islands are effective from September 13, 2017 through October 13, 2017. &nbsp;It does not apply to Medicare Advantage, Medicare Part D, Medicaid or Federal Employees Health Benefits Program members. These programs have specific guidelines.</div>
			<div>
				&nbsp;</div>
			<div>
				<strong>Help for Members in Texas</strong></div>
			<div>
				If you&rsquo;re affected and live in Angelina, Aransas, Atascosa, Austin, Bastrop, Bee, Bexar, Brazoria, Brazos, Burleson, Caldwell, Calhoun, Cameron, Chambers, Colorado, Comal, DeWitt, Fayette, Fort Bend, Galveston, Goliad, Gonzales, Grimes, Guadalupe, Hardin, Harris, Jackson, Jasper, Jefferson, Jim Wells, Karnes, Kerr, Kleberg, Lavaca, Lee, Leon, Liberty, Live Oak, Madison, Matagorda, Montgomery, Newton, Orange, Nueces, Polk, Refugio, Sabine, San Jacinto, San Patricio, Trinity, Tyler, Victoria, Walker, Waller, Washington, Wharton, Willacy or Wilson County, here&rsquo;s what you should know:</div>
			<div>
				&nbsp;</div>
			<ul>
				<li>
					You can get emergency or urgent care services by doctors and hospitals, even if they&rsquo;re not in your plan network &mdash; and claims will be paid as if they&rsquo;re in your network.&nbsp;</li>
				<li>
					If you&rsquo;re on an Anthem prescription drug plan you can refill lost or damaged prescriptions at any pharmacy now.</li>
				<li>
					If you use a mail order pharmacy you can update your address information by calling Member Services.</li>
				<li>
					You can get replacement medical equipment (also called Durable Medical Equipment or DME) if yours was lost or damaged.</li>
				<li>
					Time limits for prior authorization, pre-certification or referral requirements will be relaxed &ndash; there will be no late penalties.</li>
				<li>
					You and your doctors are being given more time to file claims, if needed</li>
			</ul>
			<div>
				The relaxed guidelines for members in the Texas counties listed above are effective from August 26, 2017 through September 26, 2017. &nbsp;It does not apply to Medicare Advantage, Medicare Part D, Medicaid or Federal Employees Health Benefits Program members. These programs have specific guidelines.</div>
			<div>
				&nbsp;</div>
			<div>
				<strong>Help for Members in Louisiana</strong></div>
			<div>
				If you&rsquo;re affected and live in Beauregard, Calcasieu, Cameron, Jefferson Davis or Vermillion Parish, here&rsquo;s what you should know:</div>
			<div>
				&nbsp;</div>
			<ul>
				<li>
					If you&rsquo;re on an Anthem prescription drug plan you can refill lost or damaged prescriptions at any pharmacy now.</li>
				<li>
					If you use a mail order pharmacy you can update your address information by calling Member Services.</li>
			</ul>
			<div>
				The relaxed guidelines for members in the Louisiana Parishes listed above are effective from August 28, 2017 through September 28, 2017. &nbsp;It does not apply to Medicare Advantage, Medicare Part D, Medicaid or Federal Employees Health Benefits Program members. These programs have specific guidelines.</div>
		</div>
	</div>
</div>
<div>
	&nbsp;</div>
<div>
	If you need additional support, call the Member Services number on your ID card or 
<a href="/login/?dplid=sso.dpl.customercare.careoverview" target="_self">Log In</a>&nbsp;to contact us.</div>
<div>
	&nbsp;</div>
<div>
	We hope you and your loved ones stay safe.</div>
<div>
	&nbsp;</div>



					</article>
					<div class="pull-left headline">
						<a href="/blog/" class="prev-link">See all stories</a>
					</div>

				</div>
			</div>
		</div>
</div>

  </main>
    

	




	

	
	
	


 <script type="application/ld+json">
{
  "@context": "http://schema.org",
  "@type": "WebPage",
  "name": "Help for Members Impacted by Hurricanes",
  "url": "https://www.anthem.com/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/",
  "description": "",
  "breadcrumb":{
  "@type":"BreadcrumbList",
  "itemListElement":[
  {
    "@type":"ListItem",
    "position":"",
    "item":{
      "@type":"WebSite",
      "@id":"https://www.anthem.com/blog/",
      "name":"Blog Home"
    }
  }
  ]},
  "mainEntity": {
    "@type": "Article",
    "mainEntityOfPage": {
      "@type": "WebPage",
      "@id": "https://www.anthem.com/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/"
    },
    "author": "Anthem",
    "datePublished": "28 August, 2017",
    "dateModified": "",
    "headline": "Help for Members Impacted by Hurricanes",
    "image": {
     "@type": "imageObject",

		
     "url": "https://www.anthem.com/dam/images/article/Help-for-Members-Impacted-by-Hurricane-Harvey_1060x400.jpg",
	
	

     "height": "",
     "width": ""
    },
    "publisher": {
      "@type": "Organization",
      "name": "Anthem",
      "logo": {
        "@type": "imageObject",
        "url": "https://www.anthem.com/assets/images/brands/ABCBS.png"
      }
    }
  }
}
 </script>

      </div>
    </div>
     <!--googleoff: index-->
    <div class="ant-footer">
           







	








	
	
	
	



	
	
	
		
			
			
			
		
			
			
			
		
			
			
			
		
			
			
			
		
			
			
			
		
			
			
			
		
	
			<div class="mbr-bottom-of-page ant-lt-blue">
				<div class="container">
					<div class="row">
						
						
							
							
							
							
						
						
					
							
							
							
								
									
									
									
										<div class="col-sm-4 col-xs-12 clearfix">
											<div class="ant-block-wrapper first">
												
												<ul id="footer-block-1" class="panel-collapse collapse in ant-footer-link-list" role="tablist" 
												
												>
													
														
															
															
															
														
														
														
														
														
														
															
																
																
																
																
																
															
															
															
															
															
															
															
															
																
																
																	<li role="tab"><a href="/about/" id="bottomofpage-1439335792292" target="_self">About</a></li>	
																
															
														
													
														
															
															
															
														
														
														
														
														
														
															
																
																
																
																
																
															
															
															
															
															
															
															
															
																
																
																	<li role="tab"><a href="/blog/" id="bottomofpage-1439351999962" target="_self">Blog</a></li>	
																
															
														
													
														
															
															
															
														
														
														
														
														
														
															
																
																
																
																
																
															
															
															
															
															
															
															
															
																
																
																	<li role="tab"><a href="/privacy/" id="bottomofpage-1439341214970" target="_self">Privacy</a></li>	
																
															
														
													
														
															
															
															
														
														
														
														
														
														
															
																
																
																
																
																
															
															
															
															
															
															
															
															
																
																
																	<li role="tab"><a href="/legal/" id="bottomofpage-1439335873936" target="_self">Legal</a></li>	
																
															
														
													
														
															
															
															
														
														
														
														
														
														
															
																
																
																
																
																
															
															
															
															
															
															
															
															
																
																
																	<li role="tab"><a href="/sitemap/" id="bottomofpage-1439343320736" target="_self">Sitemap</a></li>	
																
															
														
													
														
															
															
															
														
														
														
														
														
														
															
																
																
																
																
																
															
															
															
															
															
															
															
															
																
																
																	<li role="tab"><a href="/accessibility/" id="bottomofpage-1439335881586" target="_self">Accessibility</a></li>	
																
															
														
													
														
															
															
															
														
														
														
														
														
														
															
																
																
																
																
																
															
															
															
															  
																	
																	
																	
																
																
																																			  
															
															
															
															
															
															
																
																
																	<li role="tab"><a href="https://www11.anthem.com/nondiscrimination/" id="bottomofpage-1439347956113" target="_blank">Nondiscrimination Notice</a></li>	
																
															
														
													
														
															
															
															
														
														
														
														
														
														
															
																
																
																
																
																
															
															
															
															  
																	
																	
																	
																
																
																																			  
															
															
															
															
															
															
																
																
																	<li role="tab"><a href="https://www.fighthealthcarefraud.com" id="bottomofpage-1439430180745" target="_blank">Healthcare Fraud Prevention</a></li>	
																
															
														
													
														
															
															
															
														
														
														
														
														
														
															
																
																
																
																
																
															
															
															
															  
																	
																	
																	
																
																
																																			  
															
															
															
															
															
															
																
																
																	<li role="tab"><a href="https://www.anthemfacts.com/" id="bottomofpage-1439335886287" target="_blank">Minor Credit Protection Program</a></li>	
																
															
														
													
												</ul>
											</div>
										</div>
									
								
							
							
						
						
					
							
							
							
								
									
									
									
										<div class="col-sm-4 col-xs-12 clearfix">
											<div class="ant-block-wrapper ">
												
												<ul id="footer-block-2" class="panel-collapse collapse in ant-footer-link-list" role="tablist" 
												
												>
													
														
															
															
															
														
														
														
														
														
														
															
																
																
																
																
																
															
															
															
															  
																	
																	
																	
																
																
																																			  
															
															
															
															
															
															
																
																
																	<li role="tab"><a href="https://mss.anthem.com/Pages/default.aspx" id="bottomofpage-1439342381066" target="_blank">Medicaid</a></li>	
																
															
														
													
														
															
															
															
														
														
														
														
														
														
															
																
																
																
																
																
															
															
															
															  
																	
																	
																	
																
																
																																			  
															
															
															
															
															
															
																
																
																	<li role="tab"><a href="https://brokerportal.anthem.com/ehb/web/bkr/acc/login.htm?wlp-brand=anthem" id="bottomofpage-1439342395242" target="_blank">Producers</a></li>	
																
															
														
													
														
															
															
															
														
														
														
														
														
														
															
																
																
																
																
																
															
															
															
															  
																	
																	
																	
																
																
																																			  
															
															
															
															
															
															
																
																
																	<li role="tab"><a href="/employer/" id="bottomofpage-1439342407771" target="_self">Employers</a></li>	
																
															
														
													
														
															
															
															
														
														
														
														
														
														
															
																
																
																
																
																
															
															
															
															  
																	
																	
																	
																
																
																																			  
															
															
															
															
															
															
																
																
																	<li role="tab"><a href="/provider" id="bottomofpage-1439342420391" target="_self">Providers</a></li>	
																
															
														
													
														
															
															
															
														
														
														
														
														
														
															
																
																
																
																
																
															
															
															
															  
																	
																	
																	
																
																
																																			  
															
															
															
															
															
															
																
																
																	<li role="tab"><a href="https://federal.anthem.com/" id="bottomofpage-1439342434702" target="_blank">Federal Employees</a></li>	
																
															
														
													
														
															
															
															
														
														
														
														
														
														
															
																
																
																
																
																
															
															
															
															
															
															
															
															
																
																
																	<li role="tab"><a href="/press/" id="bottomofpage-1439359487652" target="_self">Press Room</a></li>	
																
															
														
													
														
															
															
															
														
														
														
														
														
														
															
																
																
																
																
																
															
															
															
															  
																	
																	
																	
																
																
																																			  
															
															
															
															
															
															
																
																
																	<li role="tab"><a href="http://careers.antheminc.com/" id="bottomofpage-1439339936760" target="_blank">Careers</a></li>	
																
															
														
													
														
															
															
															
														
														
														
														
														
														
															
																
																
																
																
																
															
															
															
															  
																	
																	
																	
																
																
																																			  
															
															
															
															
															
															
																
																
																	<li role="tab"><a href="http://anthemcorporateresponsibility.com/cr/foundation/" id="bottomofpage-1439339943339" target="_blank">Anthem Foundation</a></li>	
																
															
														
													
												</ul>
											</div>
										</div>
									
								
							
							
						
						
					
							
							
							
							
								<div class="col-sm-4 col-xs-12 ant-center-block-wide">
									
										
										
										
								
										
										
										
											
												
											
												
													
														
														
														
														
														
													









              											
<div class="ant-footer-item">
     <div class="" data-tcp-widget-loader-cmp="" data-widget-name="LanguageDropdownComponent">
		<script type="application/json" id="LanguageDropdownCotent">
			{
				"languageDropdownComponent": { 
					"languages": [
						
							
								
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342644189&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Shqip", 
										"cssClass": "albanian"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342714642&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "հայերեն", 
										"cssClass": "armenian"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342184173&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "አማርኛ", 
										"cssClass": "amharic"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342605048&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Русский", 
										"cssClass": "russian"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342710523&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "English", 
										"cssClass": "english"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342717137&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Nederlands", 
										"cssClass": "dutch"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342718431&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Igbo", 
										"cssClass": "igbo"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342720482&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Bahasa Indonesia", 
										"cssClass": "indonesian"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342726045&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Kirundi", 
										"cssClass": "kirundi"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342728518&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "한국어", 
										"cssClass": "korean"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342731877&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Oromifaa", 
										"cssClass": "oromo"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342732394&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Deitsch", 
										"cssClass": "pennslylvania dutch"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342734484&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "ไทย", 
										"cssClass": "thai"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342737511&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Українська", 
										"cssClass": "ukrainian"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342737860&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Ɓǎsɔ́ɔ̀ Wùɖù", 
										"cssClass": "bassa"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342739637&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "বাংলা", 
										"cssClass": "bengali"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342741567&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "中文", 
										"cssClass": "chinese"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342743307&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Dinka", 
										"cssClass": "dinka"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342744705&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Français", 
										"cssClass": "french"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342746370&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Deutsch", 
										"cssClass": "german"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342756869&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "ગુજરાતી", 
										"cssClass": "gujarati"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342765835&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Kreyòl Ayisyen", 
										"cssClass": "haitian"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342767118&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "हिंदी", 
										"cssClass": "hindi"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342768271&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "White Hmong", 
										"cssClass": "hmong"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342770020&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Ilokano", 
										"cssClass": "ilokano"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342771727&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Italiano", 
										"cssClass": "italian"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342773419&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "日本語", 
										"cssClass": "japanese"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342774848&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "ខ្មែរ", 
										"cssClass": "khmer"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342776940&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "ພາສາລາວ", 
										"cssClass": "lao"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342778097&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "नेपाली", 
										"cssClass": "nepali"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342779755&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "polski", 
										"cssClass": "polish"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342782333&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Português", 
										"cssClass": "portuguese-europe"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342783611&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "ਪੰਜਾਬੀ", 
										"cssClass": "punjabi"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342785175&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Română", 
										"cssClass": "romanian"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342786843&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Samoa", 
										"cssClass": "samoan"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342787824&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Srpski", 
										"cssClass": "serbian"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342789610&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Tagalog", 
										"cssClass": "tagalog"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342791290&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Tiếng Việt", 
										"cssClass": "vietnamese"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342792756&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Yorùbá", 
										"cssClass": "yoruba"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342794403&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "אידיש", 
										"cssClass": "yiddish"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342796171&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "اردو", 
										"cssClass": "urdu"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342797701&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "فارسي", 
										"cssClass": "farsi"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342799549&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "العربية", 
										"cssClass": "arabic"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342801034&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Español", 
										"cssClass": "spanish"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342802712&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Ελληνικά", 
										"cssClass": "greek"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342804524&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Diné", 
										"cssClass": "navajo"
									},
									
									
										
										
										
									
									
										
										
										
									
									
									
									{"modalTemplateUrl": "/cs/Satellite?d=Universal&pagename=cnsPublic/Page/cnsEmptyModal&cid=1439342806175&c=Page&brandcd=ABCBS&cnslocale=en_US_all", 
										"label": "Burmese", 
										"cssClass": "burmese"
									}
									
								
								
							
					],
					"defaultText": "Select a language"
				}
			}
		</script>
	</div>
</div>


												
											
										
									
								
							</div> 
						
						
						
					
							
							
							
							
						
							<div class="col-md-12 col-xs-12">
								<div class="ant-social">
								
										
										
										
											
											
											
										
										
										
										
											
											
											
											
										
										
										
										
										<a href="http://www.facebook.com/AskAnthem" aria-label="Facebook" id="bottomofpage-1439335944029" target="_blank">
											<span class="fa fa-facebook"></span>
										</a>
								
										
										
										
											
											
											
										
										
										
										
											
											
											
											
										
										
										
										
										<a href="https://www.twitter.com/AskAnthem" aria-label="Twitter" id="bottomofpage-1439341427359" target="_blank">
											<span class="fa fa-twitter"></span>
										</a>
								
										
										
										
											
											
											
										
										
										
										
											
											
											
											
										
										
										
										
										<a href="https://www.youtube.com/c/AskAnthem" aria-label="YouTube" id="bottomofpage-1439341439382" target="_blank">
											<span class="fa fa-youtube"></span>
										</a>
								
							
										<div id="bottom-mobile-app-link-id" class="ant-app-promo media">
											<div class="media-left">
												<a data-cns-mobile-app-link-dir class="ant-app-icon" href="javascript:void(0)" tabindex="-1"><img alt="Mobile App Logo" class="media-object" src="/assets/images/brands/V7_ABCBS.png" /> </a></div>
											<div class="media-body">
												<a data-cns-mobile-app-link-dir class="ant-app-link" href="javascript:void(0)"><span class="ant-body-lg">Use the App</span> <span class="ant-body-sm">Let&#39;s make healthy happen</span> </a></div>
										</div>										
								</div>
							</div>							
						
						
					
							
							
							
							
						
						
							<div class="col-md-12 col-xs-12">
								<div class="ant-copyright">
									
										
										
										
									
									
									
									
									
									
										<div>
	&copy; 2005 - 2017 copyright of Anthem Insurance Companies, Inc. Serving Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri (excluding 30 counties in the Kansas City area), Nevada, New Hampshire, Ohio, Virginia (excluding the Northern Virginia suburbs of Washington, D.C.), and Wisconsin.</div>

									
								</div>
							</div>
						
					
					
	  			</div>
	  		</div>
		</div>
	

    </div>

 </div>
  <!-- content end -->

  <script src="/assets/scripts/vendor.js?201802161610"></script>

  
  <script src="/cns/config/config.js?201802161610"></script>

  <script src="/assets/scripts/scripts.js?201802161610"></script>
  

  <!-- this scripts helps you to identify how many scope watchers are currently running on the angular application. and allow
    us to improve the performance-->
  <script type="text/javascript">
    function getWatchers(root) {
    root = angular.element(root || document.documentElement);
    var watcherCount = 0;

    function getElemWatchers(element) {
      var isolateWatchers = getWatchersFromScope(element.data().$isolateScope);
      var scopeWatchers = getWatchersFromScope(element.data().$scope);
      var watchers = scopeWatchers.concat(isolateWatchers);
      angular.forEach(element.children(), function (childElement) {
        watchers = watchers.concat(getElemWatchers(angular.element(childElement)));
      });
      return watchers;

    }

    function getWatchersFromScope(scope) {
      if (scope) {
        return scope.$$watchers || [];
      } else {
        return [];
      }
    }

    return getElemWatchers(root);
  }
  </script>

  







<div class="modal state-modal fade" id="state-modal" tabindex="-1" role="dialog" style="display: none;">
	<div class="modal-dialog container" role="document">
		<div class="modal-content">
			<div class="modal-header">
				<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true"><i class="glyphicon glyphicon-remove-circle"></i></span></button>
			</div>

			<div class="modal-body">
				<div class="row">
					<div class="col-xxs-12 col-sm-10 col-sm-offset-1">
						
	
<h2 class="headline text-center first-headline">Pick Your State</h2>

<ul class="headline states">
    
		
			
			
			
				
		
			
				
		
		
			
			
		
		
			
			
			
			
		
    <li class="col-xxs-12 col-sm-6">
        <a href='https://www.anthem.com/ca/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/' class='link' onclick="setCookieAndGo('en_US_ca','https://www.anthem.com/ca/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/');">California</a>
    </li>
		
		
			
			
			
		
		
			
		
		
		
			
			
		
		
			
			
			
			
		
    <li class="col-xxs-12 col-sm-6">
        <a href='/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_co' class='link' onclick="setCookieAndGo('en_US_co','/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_co');">Colorado</a>
    </li>
		
		
			
			
			
		
		
			
		
		
		
			
			
		
		
			
			
			
			
		
    <li class="col-xxs-12 col-sm-6">
        <a href='/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_ct' class='link' onclick="setCookieAndGo('en_US_ct','/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_ct');">Connecticut</a>
    </li>
		
		
			
			
			
				
		
			
				
		
		
			
			
		
		
			
			
			
			
		
    <li class="col-xxs-12 col-sm-6">
        <a href='https://www.bcbsga.com/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/' class='link' onclick="setCookieAndGo('en_US_ga','https://www.bcbsga.com/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/');">Georgia</a>
    </li>
		
		
			
			
			
		
		
			
		
		
		
			
			
		
		
			
			
			
			
		
    <li class="col-xxs-12 col-sm-6">
        <a href='/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_in' class='link' onclick="setCookieAndGo('en_US_in','/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_in');">Indiana</a>
    </li>
		
		
			
			
			
		
		
			
		
		
		
			
			
		
		
			
			
			
			
		
    <li class="col-xxs-12 col-sm-6">
        <a href='/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_ky' class='link' onclick="setCookieAndGo('en_US_ky','/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_ky');">Kentucky</a>
    </li>
		
		
			
			
			
		
		
			
		
		
		
			
			
		
		
			
			
			
			
		
    <li class="col-xxs-12 col-sm-6">
        <a href='/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_me' class='link' onclick="setCookieAndGo('en_US_me','/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_me');">Maine</a>
    </li>
		
		
			
			
			
		
		
			
		
		
		
			
			
		
		
			
			
			
			
		
    <li class="col-xxs-12 col-sm-6">
        <a href='/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_mo' class='link' onclick="setCookieAndGo('en_US_mo','/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_mo');">Missouri</a>
    </li>
		
		
			
			
			
		
		
			
		
		
		
			
			
		
		
			
			
			
			
		
    <li class="col-xxs-12 col-sm-6">
        <a href='/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_nh' class='link' onclick="setCookieAndGo('en_US_nh','/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_nh');">New Hampshire</a>
    </li>
		
		
			
			
			
		
		
			
		
		
		
			
			
		
		
			
			
			
			
		
    <li class="col-xxs-12 col-sm-6">
        <a href='/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_nv' class='link' onclick="setCookieAndGo('en_US_nv','/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_nv');">Nevada</a>
    </li>
		
		
			
			
			
		
		
			
		
		
		
			
			
		
		
			
			
			
			
		
    <li class="col-xxs-12 col-sm-6">
        <a href='https://www.empireblue.com/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/' class='link' onclick="setCookieAndGo('en_US_ny','https://www.empireblue.com/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/');">New York</a>
    </li>
		
		
			
			
			
		
		
			
		
		
		
			
			
		
		
			
			
			
			
		
    <li class="col-xxs-12 col-sm-6">
        <a href='/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_oh' class='link' onclick="setCookieAndGo('en_US_oh','/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_oh');">Ohio</a>
    </li>
		
		
			
			
			
		
		
			
		
		
		
			
			
		
		
			
			
			
			
		
    <li class="col-xxs-12 col-sm-6">
        <a href='/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_va' class='link' onclick="setCookieAndGo('en_US_va','/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_va');">Virginia</a>
    </li>
		
		
			
			
			
		
		
			
		
		
		
			
			
		
		
			
			
			
			
		
    <li class="col-xxs-12 col-sm-6">
        <a href='/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_wi' class='link' onclick="setCookieAndGo('en_US_wi','/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/?cnslocale=en_US_wi');">Wisconsin</a>
    </li>
		
</ul>
<script aria-hidden="true">
function setCookieAndGo(mylocale, myUrl){
	var urlString = myUrl.split('?')[0];
	var qryString = myUrl.split('?')[1];
	var searchkeyvalue = "";
	//get value from angular search box if it exists
	var searchkeywordobj = document.getElementById("search");
	if(searchkeywordobj != undefined){
		var searchkeyword =searchkeywordobj.value;
	
		if(searchkeyword != null && searchkeyword.length > 0 ){
			searchkeyvalue = "q="+encodeURIComponent(searchkeyword);
		
			if(qryString != undefined && qryString.length > 0 ){
				qryString = qryString+"&"+searchkeyvalue;
			}else {
				qryString = searchkeyvalue;
			}
		}
	}
	if(qryString != undefined && qryString.length > 0 ){
		window.location=encodeURI(urlString+"?"+qryString); 
	}else {
		window.location=myUrl; 
	}
}
</script>
<p class="text-center">If your state isn't listed, check out <a href="http://bcbs.com" target="_blank">bcbs.com</a> to find coverage in your area.</p>


					</div>
				</div>
			</div>
		</div>
	</div>
</div>


 <script type="text/javascript">

var digitalData = digitalData || {};
digitalData = {
 page: {
  pageInfo: {
   pageName: 'help-for-members-impacted-by-hurricanes-and-tropical-storms' ,
   assetId: '1447713560183' ,
   destinationURL:  'https://www.anthem.com/blog/member-news/help-for-members-impacted-by-hurricanes-and-tropical-storms/',    
   referringURL: '',
   registrationFlow: '',
   accountRecoveryFlow: '',
   loginSuccess: '',
   registrationSuccess: '',
   twoFactorInitiator: ''
  },
  search: {
   searchQuery: {
    searchValue: '',
    pageNum: '',
    categoryParam: '',
    state: ''
   },
   searchResults: {
    count: ''
   }
  },
  error: {
	recoveryErrorCode: '',
	registrationErrorCode: '',
	loginErrorCode: ''
  },  
  category: {
  
 			channel :  'blog'   ,
 			subChannel1 :  'member-news'   ,
 			subChannel2 :  'help-for-members-impacted-by-hurricanes-and-tropical-storms'   
  }
 },
customer: {
    brand: '',
    webGuid: '',
    relationship: '',
    underwritingState: '',
    groupId: '',
    lineOfBusiness: '',
    paperlessBilling: ''
},
version: {
   versionInfo: {
		dataLayerVersion: '1.2'
   }
}
};
 </script>
  <!--Call to dynamic tag script-->
 <script type="text/javascript">_satellite.pageBottom();</script>

 <script type="text/javascript">var _cf = _cf || []; _cf.push(['_setBm', true]);</script><script type="text/javascript" src="/_bm/async.js"></script></body>

</html>

