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    <div class="text"><h2>Sign Up to Connect with Ford Social</h2>

<h3>LET'S GET SOCIAL</h3>

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    <div class="text"><h3>Contact Us<br />
</h3>

<p>Telephone<br />
800-392-3673<br />
800-232-5952 (TDD for the hearing impaired)<br />
<br />
Available Monday-Friday, 8:00 a.m. - 8:00 p.m. EST and Saturday, 9:00 a.m. - 5:30 p.m. EST</p>

<p><br />
Mailing Address<br />
Ford Motor Company<br />
Customer Relationship Center<br />
P.O. Box 6248<br />
Dearborn, MI 48126</p>


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        <h2>Hurricane Relief Support</h2>
        
        <p class="author">Ford Motor Company</p>
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    <div class="text"><h4 style="text-align: center;"><b>Our hearts are with the hundreds of thousands affected by Hurricane Harvey and Hurricane Irma.</b></h4>


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    <div class="text"><h3 style="text-align: center;">Questions You May Have</h3>

<p> </p>

<p>WHAT IS FORD DOING TO HELP AFFECTED AREAS IN THE US?</p>

<p> </p>

<p>Ford Motor Company and its dealers are taking action to aid Hurricane Harvey and Hurricane Irma victims by committing millions of dollars in relief funds and offering special assistance to those who need to replace lost or destroyed vehicles.</p>

<p> </p>

<p>We’ve also donated four vehicles to non-profits with Ford Chariot ride-sharing affiliate as part of $3.5 million in assistance from Ford and its dealers. The non-profits receiving the Chariot vans are the American Red Cross, The Salvation Army and Team Rubicon. The relief agencies plan to use the vehicles to meet mobility needs as they deliver assistance to flood victims.</p>

<p> </p>

<p>Additionally, we’re matching donations to the Red Cross via Ford Fund, helping those affected who have Ford Credit defer payments and more. We also want to acknowledge that people need to rebuild, and want to make that easier on them if we can.</p>

<p> </p>

<p>WHAT IS FORD DOING TO HELP AFFECTED AREAS OUTSIDE OF THE CONTINENTAL US?</p>

<p> </p>


<p>On September 7, a powerful earthquake struck southern Mexico and 12 days later a second earthquake hit central Mexico, 100 miles from Mexico City. Ford Fund will contribute $200,000 USD to the United Way in Mexico (Fondo Unido Mexico) and will match employee donations to the <a href="https://www.globalgiving.org/ford-disaster-relief/" target="_blank">Mexico Earthquake Relief Fund</a>, up to $50,000 USD. Our Ford Mexico &amp; Dealers Civic Committee is also providing $200,000 in support to United Way Mexico and toward rebuilding Ford Schools.  Potential Ford contributions of $500,000 will help disaster relief teams in Mexico advance recovery efforts. If you would like to donate to the Mexico Earthquake Relief Fund, please go <a href="https://www.globalgiving.org/ford-disaster-relief/" target="_blank">here to have your donation matched by Ford Fund</a>.</p>

<p> </p>

<p>On September 20, Hurricane Maria knocked out power and severely damaged much of Puerto Rico when it came ashore with category 4 winds of 155 miles per hour. The storm also pounded the Virgin Islands. Ford Fund is donating $100,000 USD and the Ford region is contributing an additional $100,000 USD. The combined donation will be distributed among our nonprofit partners once the most critical needs have been determined.</p>

<p> </p>

<p>WHAT IF MY VEHICLE WAS TOTALED?</p>

<p> </p>

<p>If you are a Ford customer who lives in the Houston, Dallas, Memphis or Orlando region and have suffered damage or a total loss of their vehicle as a result of Hurricane Harvey or Hurricane Irma, the first step is obtain a claim form from your insurance company. Upon presenting the insurance claim form to their dealer, the dealer will sell you the vehicle at the special price shown on the invoice AND you’ll be eligible for all available public incentives. The vehicle must have suffered damage/loss as a result of Hurricane Harvey and the dealer must keep a copy of the insurance claim.</p>

<p> </p>

<p>HOW IS FORD HELPING PEOPLE GET BACK ON THE ROAD?</p>

<p> </p>

<p>We want to do everything we can to help as you start rebuilding. With our “Texas Is Family” and “Florida Is Family” customer assistance bundles, we’re offering the same pricing we give members of our Ford family of employees, on top of all other public incentives. When you finance and are approved, Ford Credit is offering a 120-day deferred-payment program.</p>

<p> </p>

<p>HOW DO I DEFER MY PAYMENT WITH FORD CREDIT?</p>

<p> </p>

<p>Existing customers affected by Hurricane Harvey can apply to have their payments deferred for up to two months by contacting Ford Credit or Lincoln Automotive Financial Services online, at FordCredit.com or LincolnAFS.com, by or phone at 800.723.4016 or by using the FordPass app.</p>

<p> </p>

<p>For customers who purchase a new vehicle in the aftermath of the storm, Ford Credit is pleased to offer them a 120 days to make their first payment, when you finance and are approved. This means that new vehicle purchasers won’t have to make their first payment until 2018 – the Ford Credit approval process is fast and simple.</p>


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<p>DISCLAIMERS:</p>

<p>First responder disclaimer:</p>

<p>$1,000 First Responders Cash for active members of an eligible First Responder Association available on 2016/2017/2018 Ford vehicles excluding Focus RS. Mustang Shelby® GT350/GT350R, F650, F750 or Raptor in addition to all available incentives. For all offers, take new retail delivery from dealer stock by 10/31/17. See dealer for eligibility and complete details.</p>

<p> </p>

<p>Now through October 31st, eligible First Responders who reside in the Houston and Orlando regions can get  $1,000 on all Ford and Lincoln vehicles in addition to all available incentives (a $500 enhancement from our national program on most vehicles).</p>

<p> </p>

<p>A-Plan disclaimer:</p>

<p>Texas is Family Disaster Relief (PGM #95202) exclusively for customers in Houston region affected by Hurricane Harvey who present a copy of their insurance claim form indicating loss/damage to their car, truck or SUV. Eligible customers receive a special maximum vehicle price which is equal to Ford A-Plan price less applicable incentives plus taxes and fees, when they purchase or lease an eligible vehicle from a participating dealership. Special pricing is limited to the purchase or lease of a new 2016/2017/2018-Model Ford vehicle excluding F-Series Super Duty Chassis Cab F-450/550, E-Series Chassis &amp; Cutaway E-450, Ford GT, Focus RS, Mustang Shelby GT models and F-150 Raptor.  120 Day Deferred Payment (PGM #20864) available for qualified buyers who finance through Ford Credit. Not all buyers will qualify for Ford Credit financing. Interest accrues during deferred payment period.  $1,000 First Responders Cash for active members of an eligible First Responder Association available on 2016/2017/2018 Ford vehicles excluding Focus RS. Mustang Shelby® GT350/GT350R, F650, F750 or Raptor in addition to all available incentives. For all offers, take new retail delivery from dealer stock by 11/30/17. See dealer for eligibility and complete details.</p>

<p> </p>

<p>Florida is Family Disaster Relief (PGM #95204) exclusively for customers in Orlando region affected by Hurricane Irma who present a copy of their insurance claim form indicating loss/damage to their car, truck or SUV. Eligible customers receive a special maximum vehicle price which is equal to Ford A-Plan price less applicable incentives plus taxes and fees, when they purchase or lease an eligible vehicle from a participating dealership. Special pricing is limited to the purchase or lease of a new 2016/2017/2018-Model Ford vehicle excluding F-Series Super Duty Chassis Cab F-450/550, E-Series Chassis &amp; Cutaway E-450, Ford GT, Focus RS, Mustang Shelby GT models and F-150 Raptor.  120 Day Deferred Payment (PGM #20864) available for qualified buyers who finance through Ford Credit. Not all buyers will qualify for Ford Credit financing. Interest accrues during deferred payment period. $1,000 First Responders Cash (PGM #35758)  for active members of an eligible First Responder Association available on <u>all</u> 2016/2017/2018 Ford and Lincoln vehicles in addition to all available incentives. For all offers, take new retail delivery from dealer stock by 11/30/17. See dealer for eligibility and complete details.</p>

<p> </p>

<p>120 days deferred disclaimer:</p>

<p>120 Day Deferred Payment (PGM #20864) available for qualified buyers who finance through Ford Credit. Not all buyers will qualify for Ford Credit financing. Interest accrues during deferred payment period. </p>


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