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<title>Calming insurance claims fears | Calmando Temores sobre Reclamos a las Aseguradoras - Texas Catholic Conference</title>

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<meta property="og:description" content="Many news outlets are reporting that, based on a new law taking effect on Sept. 1, insurance claims must be filled by Thursday to be paid. This is false. While most news articles have been corrected in the body of the article, the headlines remain misleading which causes unnecessary fears for families whose homes are&hellip;" />
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			Calming insurance claims fears | Calmando Temores sobre Reclamos a las Aseguradoras					</h1>
		<div class="fl-post-meta fl-post-meta-top"><span class="fl-post-date">August 29, 2017</span></div><meta itemscope itemprop="mainEntityOfPage" itemid="https://txcatholic.org/calming-insurance-claims-fears/" /><meta itemprop="datePublished" content="2017-08-29" /><meta itemprop="dateModified" content="2017-08-29" /><div itemprop="publisher" itemscope itemtype="https://schema.org/Organization"><meta itemprop="name" content="Texas Catholic Conference"><div itemprop="logo" itemscope itemtype="https://schema.org/ImageObject"><meta itemprop="url" content="https://txcatholic.org/wp-content/uploads/2017/08/Main-Logo.png"></div></div><div itemscope itemprop="author" itemtype="https://schema.org/Person"><meta itemprop="url" content="https://txcatholic.org/author/newstxcatholic-org/" /><meta itemprop="name" content="Helen Osman" /></div><div itemprop="interactionStatistic" itemscope itemtype="https://schema.org/InteractionCounter"><meta itemprop="interactionType" content="https://schema.org/CommentAction" /><meta itemprop="userInteractionCount" content="0" /></div>	</header><!-- .fl-post-header -->

	
	
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	<p>Many <a href="https://www.dallasnews.com/news/texas-legislature/2017/08/28/lawyers-harvey-victims-file-insurance-claims-law-changes-sept-1-risk-losing-money">news outlets</a> are <a href="http://www.caller.com/story/news/2017/08/28/harvey-2017-residents-urged-file-claims-ahead-new-insurance-law/608515001/">reporting</a> that, based on a new law taking effect on Sept. 1, insurance claims must be filled by Thursday to be paid. This is false. While most news articles have been corrected in the body of the article, the headlines remain misleading which causes unnecessary fears for families whose homes are damaged by Hurricane Harvey.</p>
<p>If your property has been damaged it is always wise to report it to insurance as soon as it is practical to do so, but people affected should not fear that their claim will not be paid simply because they file the claim after Sept. 1.</p>
<p><strong>Please advise those impacted by the storm that the new law does not affect the claims process. Instead, it affects only the lawsuits that sometimes follow the claims process. Furthermore, it does not create a new deadline for action by policyholders. Following is a full statement from the bill's author.</strong></p>
<h4><a href="https://www.facebook.com/DrGregBonnen/photos/a.266242493423502.55758.239118299469255/1581564611891277/?type=3&amp;theater" target="_blank" rel="noopener">Statement on HB 1774</a> from Rep. Greg Bonnen, bill author:</h4>
<p>As Texans suffer from record flooding, certain individuals are attempting to spread false information with an erroneous social media post suggesting that homeowners must submit claims to their insurance company before September 1st.  The regular insurance claims process has not changed. Please beware of any individuals (roofers, attorneys, public adjusters, contractors, etc.) claiming to be able to help you “get more money” out of your insurance company. Despite what you may have seen on social media, the legislation affects lawsuits filed after September 1. Most importantly, it prevents property owners from being swindled by a select few unethical roofers, public adjusters, and lawyers.</p>
<p>Over 98% of property claims are paid without litigation. Nevertheless, Texas law provides a high level of protection against insurers that unfairly deny or delay claims. Full damages for unpaid claims, attorney fees, and penalty interest are available to consumers, and an insurer acting fraudulently or in bad faith may also be subject to triple damage payments. This is all true today, and it will be true after HB 1774 goes into effect on September 1.</p>
<p>Additionally, the legislation does not apply to the National Flood Insurance program or the Texas Windstorm Insurance Association. Much of the property damage in our area will likely be under policies issued through the National Flood Insurance Program, which is a federal program.</p>
<p>The legislation was passed in response to a growing trend around the state of lawsuits being filed without pre-suit notice, in some instances before an insurance claim had even been filed, and often without the property owner knowing they had even signed a contract with an attorney, much less that a lawsuit had been filed on their behalf. The legislation requires an attorney to provide notice to an insurance company that if they do not rectify a problem with a claim within 60 days, then they will be sued.</p>
<p><strong>If you are ready to file a claim on your home contact your insurance agent. To file a flood insurance claim under the NFIP, contact your insurance agent. You can also call 1-800-621-FEMA (3362) – select option 2 – to learn more about your policy, and be directed to the appropriate claims resource. For a wind claim, contact the Texas Windstorm Insurance Agency at 1-800-788-8247.  Safety should be your first priority; filing of claims can wait until it is safe to return to your home and evaluate damage.</strong>  Do not provide up-front payment to an individual walking your neighborhood offering “faster repairs” or “larger payouts” from an insurance company.  If you suspect an insurer is acting in bad faith, reach out to the Texas Department of Insurance Consumer Help Line at 1-800-252-3439.</p>
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	<p>Muchos <a href="https://www.dallasnews.com/news/texas-legislature/2017/08/28/lawyers-harvey-victims-file-insurance-claims-law-changes-sept-1-risk-losing-money">medios noticiosos</a> están <a href="http://www.caller.com/story/news/2017/08/28/harvey-2017-residents-urged-file-claims-ahead-new-insurance-law/608515001/">reportando</a> que con base en una nueva ley que entrará en vigor el 1 de septiembre, los reclamos de seguro deben ser presentados a más tardar el jueves para que sean pagados. Esto es falso. Si bien la mayoría de los reportes noticiosos han sido corregidos en el cuerpo del artículo, los titulares siguen siendo engañosos, lo que provoca temores innecesarios para las familias cuyas casas fueron dañadas por el huracán Harvey.</p>
<p>Si su propiedad ha sido dañada, siempre es aconsejable informar al seguro tan pronto como sea posible, pero las personas afectadas no deben temer que su reclamo no sea pagado sólo por entregar la reclamación después del 1 de septiembre. <strong>Por favor haga saber a los afectados por la tormenta que la nueva ley no afecta el proceso de reclamaciones. Esta afecta sólo a los juicios que en ocasiones siguen al proceso de reclamo. Más aún, esta no establece un nuevo plazo para las gestiones de los asegurados.</strong></p>
<p>&nbsp;</p>
<p><strong>Declaración del representante Greg Bonnen, autor de la HB 1774, sobre la misma</strong></p>
<p>Mientras los texanos sufren inundaciones récord, algunas personas están tratando de difundir información falsa por redes sociales, diciendo que los propietarios deben presentar reclamaciones a su compañía de seguros antes del 1º de septiembre. El proceso regular de reclamos de seguro no ha cambiado. Por favor tenga cuidado de cualquier persona (techadores, abogados, ajustadores públicos, contratistas, etc.) que asegure poder ayudarle a “obtener más dinero” de su compañía de seguros. A pesar de lo que usted pueda haber visto en las redes sociales, la legislación afecta a las demandas presentadas después del 1 de septiembre. Lo más importante es que impide que los propietarios sean estafados por un reducido y poco ético grupo selecto de techadores, ajustadores públicos y abogados.</p>
<p>&nbsp;</p>
<p>Más del 98% de las reclamaciones patrimoniales se pagan sin litigio. No obstante, la ley de Texas proporciona un alto nivel de protección contra las aseguradoras que injustamente niegan o retrasan el pago de las reclamaciones. Los daños y perjuicios totales por reclamaciones no pagadas, honorarios de abogados e intereses de multas están disponibles para los consumidores, y una aseguradora que actúa de manera fraudulenta o de mala fe también puede estar sujeta a triple pago de daños. Todo esto es cierto hoy en día y seguirá siéndolo después de que el HB 1774 entre en vigor el 1 de septiembre.</p>
<p>&nbsp;</p>
<p>Además de esto, la legislación no se aplica al programa de Seguro Nacional contra Inundaciones ni a la Asociación de Seguros contra Huracanes de Texas. Gran parte del daño a la propiedad en nuestra área probablemente será cubierto por las pólizas emitidas a través del Programa Nacional de Seguro contra Inundaciones, que es un programa federal.</p>
<p>&nbsp;</p>
<p>La legislación fue aprobada en respuesta a una creciente tendencia en torno al estado de los procesos judiciales que se presentaron sin previo aviso, en algunos casos antes de que una reclamación de seguro incluso se hubiese presentado y a menudo sin que el dueño de la propiedad supiera que incluso habían firmado un contrato con un abogado, mucho menos que una demanda se había presentado en su nombre. La legislación requiere que los abogados le notifiquen a las compañías de seguros que si no rectifican un problema con una reclamación dentro de un plazo de 60 días, entonces serán demandados.</p>
<p><strong>Si usted está listo para presentar una reclamación respecto de su casa, póngase en contacto con su agente de seguros. Para presentar una reclamación de seguro contra inundaciones bajo el NFIP, comuníquese con su agente de seguros. También puede llamar al 1-800-621-FEMA (3362) - seleccione la opción 2 - para obtener más información sobre su póliza, y sea dirigido al recurso de reclamos apropiado. Para una reclamación sobre daño causado por viento, comuníquese con la Agencia de Seguros contra Huracanes de Texas al 1-800-788-8247. La seguridad debe ser su primera prioridad; la presentación de reclamaciones puede esperar hasta que sea seguro volver a su casa y evaluar el daño.</strong> No realice el pago inicial a un individuo que camine en su vecindario ofreciendo “reparaciones más rápidas” o “pagos mayores” de una compañía de seguros. Si sospecha que una aseguradora está actuando de mala fe, comuníquese a la línea de ayuda al consumidor del Departamento de Seguros de Texas al 1-800-252-3439.</p>
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