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    <title>Woman calls for emergency help in Beaumont, Texas. She reaches Beaumont, Alta., and gets it anyway  | Globalnews.ca</title>
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					                    <h1 class="story-h gn-speakable-title">Woman calls for emergency help in Beaumont, Texas. She reaches Beaumont, Alta., and gets it anyway</h1>
										
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    	<p>A desperate Texas woman ended up receiving help from a stranger in Canada after she tried to call for emergency services amid the state&#8217;s flooding catastrophe on Wednesday.</p><p>The woman, from Arlington, Texas, was trying to reach emergency services in the flood-stricken city of Beaumont, Texas, seeking help for a daughter and four grandchildren who are caught up in the disaster.</p><p>She reached someone from Beaumont &#8211; but in Alberta, not in Texas.</p><p><strong>READ MORE: <a href="https://globalnews.ca/news/3702992/hurricane-harvey-death-toll/">Hurricane Harvey: More mega-shelters to open amid record-breaking flood</a></strong></p><p><strong>Watch below: Videos from Global News&#8217; ongoing coverage of Hurricane Harvey and the aftermath in Texas.</strong></p>			<section>
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				<h4>TV news crew helps rescue stranded truck driver during Tropical Storm Harvey</h4>
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						<h5>Civilian boats help rescuers to save those stranded after Hurricane Harvey</h5>
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				<img src="https://i0.wp.com/media.globalnews.ca/videostatic/555/83/2017-08-28T21-31-14.2Z--1280x720.jpg?w=300&#038;quality=70&#038;strip=all" alt="Thousands stranded in Houston with waters still rising">
	</a>
	<a class="video-thumb video-title-link" href="https://globalnews.ca/video/3702383/thousands-stranded-in-houston-with-waters-still-rising" title="Thousands stranded in Houston with waters still rising" data-vid_id="3702383">
		<div>
<div class="stats">
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	</div>
<div class="time-submitted"><span class="icon icon-clock-grey"></span><span>05:10</span></div>
</div>
						<h5>Thousands stranded in Houston with waters still rising</h5>
		</div>
	</a>
										</article>
									</div>
								</div><!-- .story  -->
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									<div class="story-contain">
										<article>
												<a class="video-thumb" href="https://globalnews.ca/video/3700407/drone-video-shows-devastation-in-aransas-pass-caused-by-hurricane-harvey" title="Drone video shows devastation in Aransas Pass caused by Hurricane Harvey" data-vid_id="3700407"
								data-miniplayer="miniplayer_5a894bb1726ec"
			data-miniplayer-video="https://globalnews.ca/video/embed/3700407/#autoplay"
			>
				<img src="https://i1.wp.com/media.globalnews.ca/videostatic/143/471/Storyful-178025-Drone_Footage_Shows_Devastation_Caused_in_Aransas_Pass_by_Harvey_848x480_1034165315971.jpg?w=300&#038;quality=70&#038;strip=all" alt="Drone video shows devastation in Aransas Pass caused by Hurricane Harvey">
	</a>
	<a class="video-thumb video-title-link" href="https://globalnews.ca/video/3700407/drone-video-shows-devastation-in-aransas-pass-caused-by-hurricane-harvey" title="Drone video shows devastation in Aransas Pass caused by Hurricane Harvey" data-vid_id="3700407">
		<div>
<div class="stats">
<div class="views" style="display:none;"><span class="icon icon-eye-grey"></span>		<span class="gnca_views_theplatform the_platform_id_1034162755748" data-v_count_id="1034162755748" style="display:none;"></span>
	</div>
<div class="time-submitted"><span class="icon icon-clock-grey"></span><span>02:31</span></div>
</div>
						<h5>Drone video shows devastation in Aransas Pass caused by Hurricane Harvey</h5>
		</div>
	</a>
										</article>
									</div>
								</div><!-- .story  -->
																<div class="story">
									<div class="story-contain">
										<article>
												<a class="video-thumb" href="https://globalnews.ca/video/3700936/amateur-video-shows-parts-of-houston-underwater-from-harvey-flooding" title="Amateur video shows parts of Houston underwater from Harvey flooding" data-vid_id="3700936"
								data-miniplayer="miniplayer_5a894bb1726ec"
			data-miniplayer-video="https://globalnews.ca/video/embed/3700936/#autoplay"
			>
				<img src="https://i0.wp.com/media.globalnews.ca/videostatic/244/46/houston_flooding-082817_848x480_1034269763580.jpg?w=300&#038;quality=70&#038;strip=all" alt="Amateur video shows parts of Houston underwater from Harvey flooding">
	</a>
	<a class="video-thumb video-title-link" href="https://globalnews.ca/video/3700936/amateur-video-shows-parts-of-houston-underwater-from-harvey-flooding" title="Amateur video shows parts of Houston underwater from Harvey flooding" data-vid_id="3700936">
		<div>
<div class="stats">
<div class="views" style="display:none;"><span class="icon icon-eye-grey"></span>		<span class="gnca_views_theplatform the_platform_id_1034268227541" data-v_count_id="1034268227541" style="display:none;"></span>
	</div>
<div class="time-submitted"><span class="icon icon-clock-grey"></span><span>01:18</span></div>
</div>
						<h5>Amateur video shows parts of Houston underwater from Harvey flooding</h5>
		</div>
	</a>
										</article>
									</div>
								</div><!-- .story  -->
																<div class="story">
									<div class="story-contain">
										<article>
												<a class="video-thumb" href="https://globalnews.ca/video/3698873/incredible-raw-video-captures-full-force-of-hurricane-harvey-as-it-hits-fulton-tx" title="Incredible raw video captures full force of Hurricane Harvey as it hits Fulton, TX" data-vid_id="3698873"
								data-miniplayer="miniplayer_5a894bb1726ec"
			data-miniplayer-video="https://globalnews.ca/video/embed/3698873/#autoplay"
			>
				<img src="https://i0.wp.com/media.globalnews.ca/videostatic/478/507/SAT_INCREDIBLE_VIDEO_THUMB_260817.jpg?w=300&#038;quality=70&#038;strip=all" alt="Incredible raw video captures full force of Hurricane Harvey as it hits Fulton, TX">
	</a>
	<a class="video-thumb video-title-link" href="https://globalnews.ca/video/3698873/incredible-raw-video-captures-full-force-of-hurricane-harvey-as-it-hits-fulton-tx" title="Incredible raw video captures full force of Hurricane Harvey as it hits Fulton, TX" data-vid_id="3698873">
		<div>
<div class="stats">
<div class="views" style="display:none;"><span class="icon icon-eye-grey"></span>		<span class="gnca_views_theplatform the_platform_id_1033440323798" data-v_count_id="1033440323798" style="display:none;"></span>
	</div>
<div class="time-submitted"><span class="icon icon-clock-grey"></span><span>03:40</span></div>
</div>
						<h5>Incredible raw video captures full force of Hurricane Harvey as it hits Fulton, TX</h5>
		</div>
	</a>
										</article>
									</div>
								</div><!-- .story  -->
																<div class="story">
									<div class="story-contain">
										<article>
												<a class="video-thumb" href="https://globalnews.ca/video/3700210/hurricane-harvey-leaves-seniors-stranded-in-waist-deep-water-at-nursing-home" title="Hurricane Harvey leaves seniors stranded in waist-deep water at nursing home" data-vid_id="3700210"
								data-miniplayer="miniplayer_5a894bb1726ec"
			data-miniplayer-video="https://globalnews.ca/video/embed/3700210/#autoplay"
			>
				<img src="https://i0.wp.com/media.globalnews.ca/videostatic/93/171/Hurricane_HArvey_PKG_0800_848x480_1034109507921.jpg?w=300&#038;quality=70&#038;strip=all" alt="Hurricane Harvey leaves seniors stranded in waist-deep water at nursing home">
	</a>
	<a class="video-thumb video-title-link" href="https://globalnews.ca/video/3700210/hurricane-harvey-leaves-seniors-stranded-in-waist-deep-water-at-nursing-home" title="Hurricane Harvey leaves seniors stranded in waist-deep water at nursing home" data-vid_id="3700210">
		<div>
<div class="stats">
<div class="views" style="display:none;"><span class="icon icon-eye-grey"></span>		<span class="gnca_views_theplatform the_platform_id_1034110019611" data-v_count_id="1034110019611" style="display:none;"></span>
	</div>
<div class="time-submitted"><span class="icon icon-clock-grey"></span><span>01:43</span></div>
</div>
						<h5>Hurricane Harvey leaves seniors stranded in waist-deep water at nursing home</h5>
		</div>
	</a>
										</article>
									</div>
								</div><!-- .story  -->
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									<div class="story-contain">
										<article>
												<a class="video-thumb" href="https://globalnews.ca/video/3701372/texas-sheriff-assists-with-rescue-of-man-stuck-in-eight-feet-of-water-from-harvey-floods" title="Texas Sheriff assists with rescue of man stuck in eight feet of water from Harvey floods" data-vid_id="3701372"
								data-miniplayer="miniplayer_5a894bb1726ec"
			data-miniplayer-video="https://globalnews.ca/video/embed/3701372/#autoplay"
			>
				<img src="https://i2.wp.com/media.globalnews.ca/videostatic/327/55/Harris_County_Sheriff_Assists_with_Water_Rescues_During_Harvey_848x480_1034356803852.jpg?w=300&#038;quality=70&#038;strip=all" alt="Texas Sheriff assists with rescue of man stuck in eight feet of water from Harvey floods">
	</a>
	<a class="video-thumb video-title-link" href="https://globalnews.ca/video/3701372/texas-sheriff-assists-with-rescue-of-man-stuck-in-eight-feet-of-water-from-harvey-floods" title="Texas Sheriff assists with rescue of man stuck in eight feet of water from Harvey floods" data-vid_id="3701372">
		<div>
<div class="stats">
<div class="views" style="display:none;"><span class="icon icon-eye-grey"></span>		<span class="gnca_views_theplatform the_platform_id_1034355267820" data-v_count_id="1034355267820" style="display:none;"></span>
	</div>
<div class="time-submitted"><span class="icon icon-clock-grey"></span><span>00:45</span></div>
</div>
						<h5>Texas Sheriff assists with rescue of man stuck in eight feet of water from Harvey floods</h5>
		</div>
	</a>
										</article>
									</div>
								</div><!-- .story  -->
																<div class="story">
									<div class="story-contain">
										<article>
												<a class="video-thumb" href="https://globalnews.ca/video/3699903/live-tv-coverage-spots-stuck-vehicle-in-fast-moving-flood-waters-from-traffic-camera-person-rescued" title="Live TV coverage spots vehicle stuck in fast moving flood waters from traffic camera, person rescued" data-vid_id="3699903"
								data-miniplayer="miniplayer_5a894bb1726ec"
			data-miniplayer-video="https://globalnews.ca/video/embed/3699903/#autoplay"
			>
				<img src="https://i0.wp.com/media.globalnews.ca/videostatic/981/935/1503889640.067--54.666c1503889723.867--123.866c1503891563.667--225.033_848x480_1033968707840.jpg?w=300&#038;quality=70&#038;strip=all" alt="Live TV coverage spots vehicle stuck in fast moving flood waters from traffic camera, person rescued">
	</a>
	<a class="video-thumb video-title-link" href="https://globalnews.ca/video/3699903/live-tv-coverage-spots-stuck-vehicle-in-fast-moving-flood-waters-from-traffic-camera-person-rescued" title="Live TV coverage spots vehicle stuck in fast moving flood waters from traffic camera, person rescued" data-vid_id="3699903">
		<div>
<div class="stats">
<div class="views" style="display:none;"><span class="icon icon-eye-grey"></span>		<span class="gnca_views_theplatform the_platform_id_1033968195741" data-v_count_id="1033968195741" style="display:none;"></span>
	</div>
<div class="time-submitted"><span class="icon icon-clock-grey"></span><span>06:43</span></div>
</div>
						<h5>Live TV coverage spots vehicle stuck in fast moving flood waters from traffic camera, person rescued</h5>
		</div>
	</a>
										</article>
									</div>
								</div><!-- .story  -->
																<div class="story">
									<div class="story-contain">
										<article>
												<a class="video-thumb" href="https://globalnews.ca/video/3699312/man-sticks-with-sunk-truck-drifting-in-flood-waters-in-houston" title="Man sticks with sunk truck drifting in flood waters in Houston" data-vid_id="3699312"
								data-miniplayer="miniplayer_5a894bb1726ec"
			data-miniplayer-video="https://globalnews.ca/video/embed/3699312/#autoplay"
			>
				<img src="https://i2.wp.com/media.globalnews.ca/videostatic/748/27/truck_lost_848x480_1033724995742.jpg?w=300&#038;quality=70&#038;strip=all" alt="Man sticks with sunk truck drifting in flood waters in Houston">
	</a>
	<a class="video-thumb video-title-link" href="https://globalnews.ca/video/3699312/man-sticks-with-sunk-truck-drifting-in-flood-waters-in-houston" title="Man sticks with sunk truck drifting in flood waters in Houston" data-vid_id="3699312">
		<div>
<div class="stats">
<div class="views" style="display:none;"><span class="icon icon-eye-grey"></span>		<span class="gnca_views_theplatform the_platform_id_1033722947725" data-v_count_id="1033722947725" style="display:none;"></span>
	</div>
<div class="time-submitted"><span class="icon icon-clock-grey"></span><span>00:44</span></div>
</div>
						<h5>Man sticks with sunk truck drifting in flood waters in Houston</h5>
		</div>
	</a>
										</article>
									</div>
								</div><!-- .story  -->
																<div class="story">
									<div class="story-contain">
										<article>
												<a class="video-thumb" href="https://globalnews.ca/video/3699302/boats-fill-roads-in-texas-as-rescue-workers-provide-help-during-flooding" title="Boats fill roads in Texas as rescue workers provide help during flooding" data-vid_id="3699302"
								data-miniplayer="miniplayer_5a894bb1726ec"
			data-miniplayer-video="https://globalnews.ca/video/embed/3699302/#autoplay"
			>
				<img src="https://i2.wp.com/media.globalnews.ca/videostatic/746/75/boat_road_848x480_1033722435775.jpg?w=300&#038;quality=70&#038;strip=all" alt="Boats fill roads in Texas as rescue workers provide help during flooding">
	</a>
	<a class="video-thumb video-title-link" href="https://globalnews.ca/video/3699302/boats-fill-roads-in-texas-as-rescue-workers-provide-help-during-flooding" title="Boats fill roads in Texas as rescue workers provide help during flooding" data-vid_id="3699302">
		<div>
<div class="stats">
<div class="views" style="display:none;"><span class="icon icon-eye-grey"></span>		<span class="gnca_views_theplatform the_platform_id_1033720899722" data-v_count_id="1033720899722" style="display:none;"></span>
	</div>
<div class="time-submitted"><span class="icon icon-clock-grey"></span><span>00:45</span></div>
</div>
						<h5>Boats fill roads in Texas as rescue workers provide help during flooding</h5>
		</div>
	</a>
										</article>
									</div>
								</div><!-- .story  -->
																<div class="story">
									<div class="story-contain">
										<article>
												<a class="video-thumb" href="https://globalnews.ca/video/3699291/boat-flips-as-people-try-to-travel-through-flooded-waters-in-houston" title="Boat flips as people try to travel through flooded waters in Houston" data-vid_id="3699291"
								data-miniplayer="miniplayer_5a894bb1726ec"
			data-miniplayer-video="https://globalnews.ca/video/embed/3699291/#autoplay"
			>
				<img src="https://i1.wp.com/media.globalnews.ca/videostatic/744/123/boat_flips_848x480_1033720387770.jpg?w=300&#038;quality=70&#038;strip=all" alt="Boat flips as people try to travel through flooded waters in Houston">
	</a>
	<a class="video-thumb video-title-link" href="https://globalnews.ca/video/3699291/boat-flips-as-people-try-to-travel-through-flooded-waters-in-houston" title="Boat flips as people try to travel through flooded waters in Houston" data-vid_id="3699291">
		<div>
<div class="stats">
<div class="views" style="display:none;"><span class="icon icon-eye-grey"></span>		<span class="gnca_views_theplatform the_platform_id_1033718851611" data-v_count_id="1033718851611" style="display:none;"></span>
	</div>
<div class="time-submitted"><span class="icon icon-clock-grey"></span><span>00:35</span></div>
</div>
						<h5>Boat flips as people try to travel through flooded waters in Houston</h5>
		</div>
	</a>
										</article>
									</div>
								</div><!-- .story  -->
																<div class="story">
									<div class="story-contain">
										<article>
												<a class="video-thumb" href="https://globalnews.ca/video/3699093/houston-residents-wade-through-waist-high-water-after-harvey" title="Houston residents wade through waist high water after Harvey" data-vid_id="3699093"
								data-miniplayer="miniplayer_5a894bb1726ec"
			data-miniplayer-video="https://globalnews.ca/video/embed/3699093/#autoplay"
			>
				<img src="https://i0.wp.com/media.globalnews.ca/videostatic/666/995/Texas_residents_848x480_1033636419892.jpg?w=300&#038;quality=70&#038;strip=all" alt="Houston residents wade through waist high water after Harvey">
	</a>
	<a class="video-thumb video-title-link" href="https://globalnews.ca/video/3699093/houston-residents-wade-through-waist-high-water-after-harvey" title="Houston residents wade through waist high water after Harvey" data-vid_id="3699093">
		<div>
<div class="stats">
<div class="views" style="display:none;"><span class="icon icon-eye-grey"></span>		<span class="gnca_views_theplatform the_platform_id_1033637955705" data-v_count_id="1033637955705" style="display:none;"></span>
	</div>
<div class="time-submitted"><span class="icon icon-clock-grey"></span><span>01:43</span></div>
</div>
						<h5>Houston residents wade through waist high water after Harvey</h5>
		</div>
	</a>
										</article>
									</div>
								</div><!-- .story  -->
																<div class="story">
									<div class="story-contain">
										<article>
												<a class="video-thumb" href="https://globalnews.ca/video/3699021/15-people-rescued-from-capsized-boat-in-texas-hurricane-zone" title="15 people rescued from capsized boat in Texas hurricane zone" data-vid_id="3699021"
								data-miniplayer="miniplayer_5a894bb1726ec"
			data-miniplayer-video="https://globalnews.ca/video/embed/3699021/#autoplay"
			>
				<img src="https://i1.wp.com/media.globalnews.ca/videostatic/640/118/boat_capsize_848x480_1033606211993.jpg?w=300&#038;quality=70&#038;strip=all" alt="15 people rescued from capsized boat in Texas hurricane zone">
	</a>
	<a class="video-thumb video-title-link" href="https://globalnews.ca/video/3699021/15-people-rescued-from-capsized-boat-in-texas-hurricane-zone" title="15 people rescued from capsized boat in Texas hurricane zone" data-vid_id="3699021">
		<div>
<div class="stats">
<div class="views" style="display:none;"><span class="icon icon-eye-grey"></span>		<span class="gnca_views_theplatform the_platform_id_1033609795557" data-v_count_id="1033609795557" style="display:none;"></span>
	</div>
<div class="time-submitted"><span class="icon icon-clock-grey"></span><span>00:45</span></div>
</div>
						<h5>15 people rescued from capsized boat in Texas hurricane zone</h5>
		</div>
	</a>
										</article>
									</div>
								</div><!-- .story  -->
																<div class="story">
									<div class="story-contain">
										<article>
												<a class="video-thumb" href="https://globalnews.ca/video/3698809/rockport-texas-devastated-after-hurricane-harvey-makes-landfall" title="Rockport, Texas devastated after Hurricane Harvey makes landfall" data-vid_id="3698809"
								data-miniplayer="miniplayer_5a894bb1726ec"
			data-miniplayer-video="https://globalnews.ca/video/embed/3698809/#autoplay"
			>
				<img src="https://i0.wp.com/media.globalnews.ca/videostatic/410/639/SAT_HARVEY_PKG_260817.jpg?w=300&#038;quality=70&#038;strip=all" alt="Rockport, Texas devastated after Hurricane Harvey makes landfall">
	</a>
	<a class="video-thumb video-title-link" href="https://globalnews.ca/video/3698809/rockport-texas-devastated-after-hurricane-harvey-makes-landfall" title="Rockport, Texas devastated after Hurricane Harvey makes landfall" data-vid_id="3698809">
		<div>
<div class="stats">
<div class="views" style="display:none;"><span class="icon icon-eye-grey"></span>		<span class="gnca_views_theplatform the_platform_id_1033369155947" data-v_count_id="1033369155947" style="display:none;"></span>
	</div>
<div class="time-submitted"><span class="icon icon-clock-grey"></span><span>01:49</span></div>
</div>
						<h5>Rockport, Texas devastated after Hurricane Harvey makes landfall</h5>
		</div>
	</a>
										</article>
									</div>
								</div><!-- .story  -->
																<div class="story">
									<div class="story-contain">
										<article>
												<a class="video-thumb" href="https://globalnews.ca/video/3698563/tugboat-takes-on-hurricane-harvey-head-on" title="Tugboat takes on Hurricane Harvey head-on" data-vid_id="3698563"
								data-miniplayer="miniplayer_5a894bb1726ec"
			data-miniplayer-video="https://globalnews.ca/video/embed/3698563/#autoplay"
			>
				<img src="https://i0.wp.com/media.globalnews.ca/videostatic/326/655/SAT_TUGBOAT_THUMB_260817.jpg?w=300&#038;quality=70&#038;strip=all" alt="Tugboat takes on Hurricane Harvey head-on">
	</a>
	<a class="video-thumb video-title-link" href="https://globalnews.ca/video/3698563/tugboat-takes-on-hurricane-harvey-head-on" title="Tugboat takes on Hurricane Harvey head-on" data-vid_id="3698563">
		<div>
<div class="stats">
<div class="views" style="display:none;"><span class="icon icon-eye-grey"></span>		<span class="gnca_views_theplatform the_platform_id_1033281091982" data-v_count_id="1033281091982" style="display:none;"></span>
	</div>
<div class="time-submitted"><span class="icon icon-clock-grey"></span><span>00:50</span></div>
</div>
						<h5>Tugboat takes on Hurricane Harvey head-on</h5>
		</div>
	</a>
										</article>
									</div>
								</div><!-- .story  -->
																<div class="story">
									<div class="story-contain">
										<article>
												<a class="video-thumb" href="https://globalnews.ca/video/3698417/woman-and-her-dogs-rescued-from-flooding-during-hurricane-harvey" title="Woman and her dogs rescued from flooding during Hurricane Harvey" data-vid_id="3698417"
								data-miniplayer="miniplayer_5a894bb1726ec"
			data-miniplayer-video="https://globalnews.ca/video/embed/3698417/#autoplay"
			>
				<img src="https://i1.wp.com/media.globalnews.ca/videostatic/290/519/Dog_rescue_848x480_1033245763530.jpg?w=300&#038;quality=70&#038;strip=all" alt="Woman and her dogs rescued from flooding during Hurricane Harvey">
	</a>
	<a class="video-thumb video-title-link" href="https://globalnews.ca/video/3698417/woman-and-her-dogs-rescued-from-flooding-during-hurricane-harvey" title="Woman and her dogs rescued from flooding during Hurricane Harvey" data-vid_id="3698417">
		<div>
<div class="stats">
<div class="views" style="display:none;"><span class="icon icon-eye-grey"></span>		<span class="gnca_views_theplatform the_platform_id_1033243203626" data-v_count_id="1033243203626" style="display:none;"></span>
	</div>
<div class="time-submitted"><span class="icon icon-clock-grey"></span><span>00:52</span></div>
</div>
						<h5>Woman and her dogs rescued from flooding during Hurricane Harvey</h5>
		</div>
	</a>
										</article>
									</div>
								</div><!-- .story  -->
																<div class="story">
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						<h5>Police save man stuck in the flood after Hurricane Harvey</h5>
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						<h5>Hurricane Harvey blows the roof off a building</h5>
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						<h5>Hurricane Harvey whips up flames on burning building near Texas coast</h5>
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<p>Shiva Shunmugam, the communications coordinator with the Town of Beaumont, about 30 kilometres south of Edmonton, noticed a &#8220;ping&#8221; on the municipality&#8217;s fire hall page &#8211; &#8220;a request by a citizen,&#8221; he said.</p><blockquote><p>&#8220;I see that this person is mentioning a neighbourhood and something about flooding.&#8221;</p></blockquote><p>He said the message described how entire homes were underwater and he realized the call was likely not from Beaumont, Alta., but rather Beaumont, Texas.</p><p>&#8220;I contacted her, taking it as a distress call because that might have been the only communication tool that she had available,&#8221; Shunmugam said.</p><p>He then contacted Beaumont, Texas fire officials on her behalf.</p>	<div class="article-photo article-photo-inline photoCaptionWrapper">
		<div data-picture="" data-class="story-img" data-alt="Shiva Shunmugam, the communications coordinator with the Town of Beaumont, about 30 kilometres south of Edmonton, ended up being able to help a Texas flood victim after their mother contacted him thinking he worked for Beaumont, Texas.">
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			<div data-src="https://shawglobalnews.files.wordpress.com/2017/08/beaumontrescue3resized.jpg?quality=70&#038;strip=all&#038;w=720&#038;h=540&#038;crop=1" data-media="(min-width: 569px)"></div>
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				<img class="story-img" src="https://shawglobalnews.files.wordpress.com/2017/08/beaumontrescue3resized.jpg?quality=70&#038;strip=all&#038;w=512&#038;h=288&#038;crop=1" alt="Shiva Shunmugam, the communications coordinator with the Town of Beaumont, about 30 kilometres south of Edmonton, ended up being able to help a Texas flood victim after their mother contacted him thinking he worked for Beaumont, Texas.">
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						    		<p>Shiva Shunmugam, the communications coordinator with the Town of Beaumont, about 30 kilometres south of Edmonton, ended up being able to help a Texas flood victim after their mother contacted him thinking he worked for Beaumont, Texas.</p>
								
						    		<cite>Les Knight/ Global News</cite>
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	<p>The official he spoke with gave him the phone number for the woman&#8217;s daughter, Keesha, and Shunmugam called her by phone.</p><p>According to him, she said they had no food, they had unplugged all their appliances and they were having sanitation issues.</p><p><strong>READ MORE: <a href="https://globalnews.ca/news/3700079/hurricane-harvey-houston-flooding/">Harvey leaves Houston paralyzed with no relief in sight</a></strong></p><p>&nbsp;</p><p>&#8220;She was really happy to see we made more contact to her than the emergency services on field in Texas,&#8221; he said. &#8220;Which I&#8217;m sure is the capacity issues with the calamity that they are facing right now and I&#8217;m sure the Beaumont fire services in Texas is doing the best that they can.&#8221;</p><p>Shunmugam said he has continued to contact emergency services in Texas on Keesha&#8217;s behalf.</p>	<div class="article-photo article-photo-inline photoCaptionWrapper">
		<div data-picture="" data-class="story-img" data-alt="Shiva Shunmugam, the communications coordinator with the Town of Beaumont, about 30 kilometres south of Edmonton, ended up being able to help a Texas flood victim after their mother contacted him thinking he worked for Beaumont, Texas.">
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				<img class="story-img" src="https://shawglobalnews.files.wordpress.com/2017/08/beaumontrescue2resized.jpg?quality=70&#038;strip=all&#038;w=512&#038;h=288&#038;crop=1" alt="Shiva Shunmugam, the communications coordinator with the Town of Beaumont, about 30 kilometres south of Edmonton, ended up being able to help a Texas flood victim after their mother contacted him thinking he worked for Beaumont, Texas.">
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						    		<p>Shiva Shunmugam, the communications coordinator with the Town of Beaumont, about 30 kilometres south of Edmonton, ended up being able to help a Texas flood victim after their mother contacted him thinking he worked for Beaumont, Texas.</p>
								
						    		<cite>Les Knight/ Global News</cite>
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	<p>&#8220;We take communication seriously,&#8221; he said. &#8220;For us&#8230; it&#8217;s not an 8 to 5 job, and in situations like this, we want to provide them assistance and we want to provide them moral support as well.</p><blockquote><p>&#8220;I definitely want to know&#8230; that they&#8217;re safe.&#8221;</p></blockquote><p>Shunmugam said he wanted to keep helping even after he realized the woman was in Texas because &#8220;it&#8217;s the Canadian way.&#8221;</p><p>On Wednesday, Shunmugam told Global News he spoke with Keesha and found out she and her children had safely arrived at the Beaumont Civic Centre, where they were receiving food and other supplies from the Red Cross.</p><p>He said he was happy to hear she was safe after some tense moments Tuesday night, when Keesha decided to try and drive her kids to safety because no help was coming to her home.</p><p>&#8220;She broke down and mentioned that, &#8216;I was trying to man up and be bold for my kids yesterday and I didn&#8217;t want to show my fear to them and out of nowhere you called me&#8230; to reassure me,'&#8221; he said.</p><blockquote><p>&#8220;It was very, very emotional for me, as well.&#8221;</p></blockquote><p>Shunmugam said he contacted emergency services in Texas, who advised him driving on roads was not a good idea. He called Keesha to tell her to pull over at the highest ground possible as soon as she could.</p><p>As of later Wednesday afternoon, officials reported that at least 23 deaths had been linked to Harvey and that more than 13,000 people had been rescued in Houston and surrounding parts of southeast Texas.</p><p>Beaumont is one of the harder-hit areas of the flooding. On Tuesday afternoon, Beaumont police rescued a three-year-old girl who was found hanging on the body of her drowned mother in a flooded canal.</p><p>On Wednesday, Beaumont police have been asking people with boats to check neighbourhoods for people who need rescuing.</p><p>&#8220;A calamity like this can bring people closer and it&#8217;s being shown on many fronts. A lot of people are helping a lot of other people,&#8221; Shunmugam said on Wednesday.</p><p><em>-With files from The Canadian Press</em></p><p>&nbsp;</p>	
		
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<div class="story-tags">
                        <div class="story-tag"><a href="https://globalnews.ca/tag/beaumont/">Beaumont</a></div>
                                <div class="story-tag"><a href="https://globalnews.ca/tag/flooding/">Flooding</a></div>
                                <div class="story-tag"><a href="https://globalnews.ca/tag/harvey/">Harvey</a></div>
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                                <div class="story-tag"><a href="https://globalnews.ca/tag/texas-flood/">Texas flood</a></div>
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                                <div class="story-tag"><a href="https://globalnews.ca/tag/tropical-storm-harvey/">tropical storm harvey</a></div>
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