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    <h1>We're ready to help</h1>
<p>Do you need information, have a complaint, or need help finding your agent or company? Call our Consumer Help Line at&#160;1-800-252-3439, 8 a.m. to&#160;5 p.m. Monday to Friday.</p>
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<h2>Information</h2>
<ul>
<li><a href="https://youtu.be/fFH-4W2uhhg">What TDI can do for you</a> (video): We can help with your insurance questions and concerns.</li>
<li><a href="../../takefive/disagree-with-decision.html" title="What if I disagree with my insurer&#8217;s decision?">What if I disagree with my insurer&#8217;s decision?</a> If you believe your insurer didn&#8217;t pay enough to cover your damages or unfairly denied your claim, you have options.</li>
<li><a href="../../takefive/home-damaged.html" title="My home was damaged by Harvey">My home was damaged by Harvey</a>: A quick guide on filing claims, deadlines, and resources.</li>
<li><a href="https://youtu.be/qMB8Z-KSbtw" rel="noopener noreferrer" target="_blank">Your insurance claims</a> (video): The major types of policies that will cover damage to your property.</li>
<li><a href="../../takefive/filing-home-claim.html" title="How do I file a homeowners claim?">How do I file a homeowners claim?</a> We walk you through the process, including deadlines and what to do if you disagree with your insurance company&#8217;s estimate.</li>
<li><a href="https://youtu.be/lZsZuNTXpbE">Beware of scams</a> (video): Scam artists too often follow a large storm or disaster. We tell you how to recognize and protect yourself from fraud.</li>
<li><a href="https://www.youtube.com/watch?v=upqmuWlT8o8&amp;feature=youtu.be" title="Preventing contractor fraud (YouTube)">Preventing contractor fraud</a> (video): A look at how our fraud team works to protect consumers in areas affected by storms.</li>
<li><a href="../../takefive/need-windstorm-inspection.html">Do your repairs need a windstorm inspection?</a> We list some things to keep in mind as you repair and rebuild.</li>
<li><a href="../../takefive/car-flooded.html" title="My car was flooded">My car was flooded</a>: Answers to common questions if your car is flooded.</li>
<li><a href="../../takefive/buyer-beware-flooded-vehicles.html">Beware of buying flood-damaged vehicles</a>: Things to look for when buying a used car, boat, or RV.</li>
<li><a href="recoverytips.html" title="After the storm tips">After the storm</a>: Tips on recovery and getting the claims process started.</li>
<li><a href="hb1774.html" title="House Bill 1774">House Bill 1774</a>: The legislation does not change how you file a claim or how your insurer will process your claim.</li>
</ul>
<h2>Resources</h2>
<ul>
<li><a href="https://www.disasterassistance.gov">DisasterAssistance.gov</a>: Check the status of your FEMA application. Find a hotel that accepts FEMA's Transitional Sheltering Assistance.</li>
<li><a href="FEMADRCs.html" title="FEMA Disaster Recovery Center">FEMA Disaster Recovery Centers</a>:&#160;Check the status of your FEMA application. Find out how to apply for a disaster loan from the Small Business Administration.</li>
<li><a href="../../wc/dwc/harvey.html" title="Workers' compensation's Harvey information page">Workers' compensation</a>: Information for injured employees, health care providers, and workers&#8217; comp carriers.</li>
<li><a href="../../news/2017/harveydata.html" title="Resources for media covering Harvey">Resources for media</a>: Policy counts and related information.</li>
<li><a href="https://www.fema.gov/Texas-disaster-mitigation">FEMA - Texas Disaster Mitigation</a>: FEMA checks out rumors and provides the facts, gives tips for cleaning mold, and links to helpful videos and resources.</li>
</ul>
<h2>Guidance to insurers, agents, and adjusters</h2>
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<li><a href="../../bulletins/index.html" title="Bulletins">Bulletins</a>: Guidance to insurers on grace periods for premium payments, health coverage, and more topics.</li>
<li><a href="../../licensing/agent/revagtemeradj.html" title="Emergency adjusters">Emergency adjusters</a>: Information on the emergency adjuster application process. To apply, complete Parts I, II, and IX of the application. Fingerprints aren&#8217;t required. There is a $20 fee.</li>
</ul>
<h2>Key contacts</h2>
<ul>
<li><a href="https://www.fema.gov/national-flood-insurance-program">National Flood Insurance Program</a></li>
<li><a href="https://www.twia.org/">Texas Windstorm Insurance Association</a>: 1-877-281-1431 (English) or 1-866-443-3144 (Espa&#241;ol).</li>
<li><a href="https://www.texasfairplan.org/">Texas FAIR Plan Association</a>: 1-877-786-5665 (English) or 1-866-443-6738 (Espa&#241;ol).</li>
<li><a href="https://gov.texas.gov/hurricane">Governor&#8217;s Texas Hurricane Center</a></li>
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                               <p class="right small">Last updated: 02/07/2018</p>  
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