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    <title data-rh="true">Opinion | Making Sure Your Help Gets to Hurricane Harvey’s Victims - The New York Times</title><meta data-rh="true" itemprop="inLanguage" content="en-US"/><meta data-rh="true" name="robots" content="noarchive"/><meta data-rh="true" name="articleid" itemprop="identifier" content="100000005399011"/><meta data-rh="true" name="description" itemprop="description" content="After its past failures, the Red Cross has a chance to demonstrate competence and accountability."/><meta data-rh="true" name="byl" content="By The Editorial Board"/><meta data-rh="true" name="thumbnail" itemprop="thumbnailUrl" content="https://static01.nyt.com/images/2017/08/30/opinion/30wed1/30wed1-thumbStandard.jpg"/><meta data-rh="true" name="news_keywords" content="Hurricane Harvey,Humanitarian aid,Red Cross,Houston"/><meta data-rh="true" name="usageTerms" itemprop="usageTerms" content="http://www.nytimes.com/content/help/rights/sale/terms-of-sale.html"/><meta data-rh="true" name="pdate" 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id="sponsor"></div></div></div><p class="Label-label--28y05 styles-label--34snC styles-toneOpinion--1gMyj elementStyles-label--1-Nry elementStyles-toneOpinion--19bv1">Editorial</p><h1 class="Heading1-heading1--20o8k styles-heading1--2Ap5d styles-toneOpinion--1gMyj elementStyles-heading1--UcIYs elementStyles-toneOpinion--19bv1 Heading1-toneOpinion--2eiZR" itemProp="headline"><span class="Heading1-headline--8Qzcc balance-text">Making Sure Your Help Gets to Hurricane Harvey’s Victims</span></h1><figure class="ResponsiveMedia-media--32g1o ResponsiveMedia-toneOpinion--1X884 ResponsiveMedia-sizeMedium--3hVlk styles-ledeMedia--1s9BI ResponsiveMedia-toneOpinion--1X884" aria-label="media" role="group" itemProp="associatedMedia" itemID="https://static01.nyt.com/images/2017/08/30/opinion/30wed1/30wed1-articleLarge.jpg?quality=30&amp;auto=webp" itemType="http://schema.org/ImageObject"><div class="ResponsiveMedia-container--G2JS6 ResponsiveMedia-toneOpinion--1X884"><span class="accessibility-visuallyHidden--OUeHR">Image</span><img alt="" class="Image-image--2zb04" src="https://static01.nyt.com/images/2017/08/30/opinion/30wed1/30wed1-articleLarge.jpg?quality=30&amp;auto=webp" srcSet="https://static01.nyt.com/images/2017/08/30/opinion/30wed1/30wed1-articleLarge.jpg?quality=100&amp;auto=webp 600w,https://static01.nyt.com/images/2017/08/30/opinion/30wed1/30wed1-jumbo.jpg?quality=100&amp;auto=webp 1024w,https://static01.nyt.com/images/2017/08/30/opinion/30wed1/30wed1-popup.jpg?quality=100&amp;auto=webp 501w,https://static01.nyt.com/images/2017/08/30/opinion/30wed1/30wed1-superJumbo.jpg?quality=100&amp;auto=webp 2048w" sizes="((min-width: 600px) and (max-width: 1004px)) 84vw, (min-width: 1005px) 60vw, 100vw"/></div><figcaption class="ResponsiveMedia-caption--1dUVu Media-caption--wlc0l ResponsiveMedia-toneOpinion--1X884" itemProp="caption description"><span class="ResponsiveMedia-credit--3F-q_ Media-credit--1ZFho" itemProp="copyrightHolder"><span class="accessibility-visuallyHidden--OUeHR">Credit</span><span>Christopher DeLorenzo</span></span></figcaption></figure><div class="styles-bylineTimestamp--2J2fe styles-toneOpinion--1gMyj"><div class="elementStyles-byline--33rWc styles-byline--Dn1Bu styles-toneOpinion--1gMyj"><div class="Byline-bylineGroup--2XIy_"><p class="">By<!-- --> <a href="http://www.nytimes.com/interactive/opinion/editorialboard.html" class="Byline-bylineAuthor--d8i20 elementStyles-authors--voZdU">The Editorial Board</a></p></div></div><time class="Timestamp-timestamp--3FJff elementStyles-timestamp--26VGL styles-timestamp--KJFCK" dateTime="2017-08-30" itemProp="datePublished" content="2017 - 08 - 30">Aug. 30, 2017</time></div></header><p class="Paragraph-paragraph--2eXNE elementStyles-paragraph--3EIcW elementStyles-toneOpinion--19bv1">It’s admirable that Americans’ first instinct when disaster occurs is to open their wallets and volunteer their time. Since this has never been a nation that relies wholly on government to take care of those in need, citizens’ first impulse is to pitch in, whatever their politics or faith.</p><p class="Paragraph-paragraph--2eXNE elementStyles-paragraph--3EIcW elementStyles-toneOpinion--19bv1">As the first images of suffering emerged from Houston, the flow of cash, food, clothing and rescue equipment into Texas seemed to rise in tandem with the floodwaters. Yet it’s inevitable that not all this largess will reach Harvey’s victims, or be well spent. For that reason, it is important for Americans to be as discerning with their money as they are philanthropic, avoiding scams and asking for greater accountability from trusted charities like the American Red Cross.</p><p class="Paragraph-paragraph--2eXNE elementStyles-paragraph--3EIcW elementStyles-toneOpinion--19bv1">The Red Cross is the flagship of charitable institutions. It is also a master of promotion. After every disaster, its ads, celebrity testimonials and distinctive logo are everywhere, beseeching Americans to donate blood and money. This week Barack Obama became the Red Cross’s latest Twitter pitchman, <a rel="noopener noreferrer" target="_blank" href="https://twitter.com/BarackObama/status/901946021437206528" title="" class="styles-link--1Tap3">urging</a> Americans to make a $10 donation by texting “HARVEY.” During President Trump’s televised update on the response in Texas on Tuesday, a Red Cross representative sat front and center. Corporations find donations to the Red Cross a ready way to <a rel="noopener noreferrer" target="_blank" href="http://money.cnn.com/2017/08/27/news/companies/corporate-donations-harvey-storm/index.html" title="" class="styles-link--1Tap3">demonstrate</a> they care: The organization has already raised millions from JPMorgan, Exxon Mobil, Chevron, Dow Chemical and others for its Harvey efforts.</p><p class="Paragraph-paragraph--2eXNE elementStyles-paragraph--3EIcW elementStyles-toneOpinion--19bv1">This is all to the good, assuming the money flows to the right places. But after years of media reports documenting the Red Cross’s disaster relief failures — including after the Sept. 11, 2001, terrorist attacks, Hurricane Katrina, Hurricane Sandy and the Haiti earthquake — some Americans instead <a rel="noopener noreferrer" target="_blank" href="https://www.washingtonpost.com/news/post-nation/wp/2017/08/28/people-are-urging-donations-for-harvey-relief-efforts-just-not-to-the-red-cross/?utm_term=.95ca9f8a1f6b" title="" class="styles-link--1Tap3">are </a> <a rel="noopener noreferrer" target="_blank" href="https://www.nytimes.com/2017/08/28/us/donate-harvey-charities-scams.html?action=click&amp;pgtype=Homepage&amp;clickSource=story-heading&amp;module=span-abc-region&amp;region=span-abc-region&amp;WT.nav=span-abc-region" title="" class="styles-link--1Tap3">giving</a> to smaller, local charities with a track record in Texas.</p><p class="Paragraph-paragraph--2eXNE elementStyles-paragraph--3EIcW elementStyles-toneOpinion--19bv1">A <a rel="noopener noreferrer" target="_blank" href="https://www.propublica.org/article/how-the-red-cross-raised-half-a-billion-dollars-for-haiti-and-built-6-homes" title="" class="styles-link--1Tap3">2015 investigation</a> by ProPublica and NPR documented the Red Cross’s glaring failure to account for how it spent the $488 million it raised in the aftermath of the Haiti earthquake in 2010, including such basics as how many people were assisted and how much money was spent on overhead.</p><p class="Paragraph-paragraph--2eXNE elementStyles-paragraph--3EIcW elementStyles-toneOpinion--19bv1">In the aftermath of Hurricanes Sandy and Isaac, Red Cross officials in Washington “compounded the charity’s inability to provide relief by ‘diverting assets for public relations purposes,’” ProPublica and NPR <a rel="noopener noreferrer" target="_blank" href="https://www.propublica.org/article/the-red-cross-secret-disaster" title="" class="styles-link--1Tap3">reported</a> in 2014, citing an internal Red Cross report. During Isaac, a Red Cross relief truck driver named Jim Dunham described how supervisors ordered trucks usually laden with aid to drive around empty, for appearance’s sake. Mr. Dunham characterized the Red Cross’s relief effort as “worse than the storm.” During Hurricanes Katrina and Rita in 2005, the organization <a rel="noopener noreferrer" target="_blank" href="http://www.washingtonpost.com/wp-dyn/content/article/2005/10/27/AR2005102702392.html" title="" class="styles-link--1Tap3">was plagued</a> by delays in distributing aid, amid profound disorganization on the ground.</p><p class="Paragraph-paragraph--2eXNE elementStyles-paragraph--3EIcW elementStyles-toneOpinion--19bv1">The Red Cross is working to provide shelter and other aid in Texas; it is too early to gauge how well it is doing. The Red Cross is not, however, saying what specific steps it has taken to make sure that this time around donors can be certain that a vast majority of their contributions will go to the people whose plight moved them to give.</p><p class="Paragraph-paragraph--2eXNE elementStyles-paragraph--3EIcW elementStyles-toneOpinion--19bv1">In response to multiple questions on Tuesday, including about what new accountability measures it has put in place, it issued only a brief statement that it was not “seeing any backlash” from donors.</p><p class="Paragraph-paragraph--2eXNE elementStyles-paragraph--3EIcW elementStyles-toneOpinion--19bv1">Despite the Red Cross’s enormous size and revenues ($2.7 billion in 2015), most of the disasters it responds to are relatively small, like single-structure fires. Its record on large-scale operations is spotty, and given the enormous amount it collects from Americans, the scope of its ambitions and the fact that a chunk of its budget comes from government agencies, there has been less accountability than Americans might expect emanating from its grand marble headquarters in Washington. In its most recent assessment, Charity Navigator, a nonprofit organization that evaluates charities based on their Internal Revenue Service filings, <a rel="noopener noreferrer" target="_blank" href="https://www.charitynavigator.org/index.cfm?bay=search.summary&amp;orgid=3277" title="" class="styles-link--1Tap3">gives</a> Red Cross three of four possible stars based on its 2015 filings, but only two stars for financial performance.</p><p class="Paragraph-paragraph--2eXNE elementStyles-paragraph--3EIcW elementStyles-toneOpinion--19bv1">Everyone who responds to a disaster learns invaluable lessons that can or at least should be carried forward to the next one. Emergency crews fine-tune their operations; governments reassess funding priorities; home and business owners better protect their property. So it should be for charities, too. Groups like the Red Cross are stewards not only of enormous budgets, but of a more precious commodity: Americans’ willingness to give.</p><div class="bottom-of-article"><div class="elementStyles-addendums--1S4tV elementStyles-toneOpinion--19bv1"><div class="elementStyles-item--3LqVB"><strong class="elementStyles-type--1unKw">Correction<!-- -->:</strong> <div class="elementStyles-body--3GmpB">An earlier version of this editorial referred incorrectly to the category for which the Red Cross was awarded two stars out of four from Charity Navigator. That rating was for the financial category, not for accountability and transparency.</div></div></div><div class="elementStyles-extendedInformation--3NG2u elementStyles-toneOpinion--19bv1"> <p><em>Follow The New York Times Opinion section on <a href="https://www.facebook.com/nytopinion">Facebook</a> and <a href="http://twitter.com/NYTOpinion">Twitter (@NYTopinion)</a>, and sign up for the<a href="http://www.nytimes.com/newsletters/opiniontoday/"> Opinion Today newsletter</a>. <br /></em></p></div><div class="elementStyles-printInformation--2VtfI elementStyles-toneOpinion--19bv1">A version of this article appears in print on <!-- -->, on Page <!-- -->A<!-- -->22<!-- --> of the New York edition<!-- --> with the headline: <!-- -->Getting Help to Harvey’s Victims<span>. <a href="http://www.nytreprints.com/">Order Reprints</a> | <a href="http://www.nytimes.com/pages/todayspaper/index.html">Today’s Paper</a> | <a href="https://www.nytimes.com/subscriptions/Multiproduct/lp8HYKU.html?campaignId=48JQY">Subscribe</a></span></div><div role="toolbar" aria-label="Social Media Share buttons, Save button, and Comments Panel with current comment count" class="SectionBarShare-shareMenu--2ndEi SectionBarShare-toneOpinion--3cBot SectionBarShare-bottom--3ONdV"><ul class="SectionBarShare-shareNetworks--2k4ev"><li class="SectionBarShare-shareItem--2tuw6"><a href="https://www.facebook.com/dialog/feed?app_id=9869919170&amp;link=https%3A%2F%2Fwww.nytimes.com%2F2017%2F08%2F30%2Fopinion%2Fharvey-red-cross-donations.html&amp;smid=fb-share&amp;name=Making%20Sure%20Your%20Help%20Gets%20to%20Hurricane%20Harvey%E2%80%99s%20Victims&amp;redirect_uri=https%3A%2F%2Fwww.facebook.com%2F" target="_blank" rel="noopener noreferrer" aria-label="Share on Facebook"><i aria-label="Share on Facebook" class="SectionBarShare-shareIcon--2Rcfq SectionBarShare-facebook--K5FwP"></i></a></li><li class="SectionBarShare-shareItem--2tuw6"><a href="https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.nytimes.com%2F2017%2F08%2F30%2Fopinion%2Fharvey-red-cross-donations.html&amp;text=Making%20Sure%20Your%20Help%20Gets%20to%20Hurricane%20Harvey%E2%80%99s%20Victims" target="_blank" rel="noopener noreferrer" aria-label="Share on Twitter"><i aria-label="Share on Twitter" class="SectionBarShare-shareIcon--2Rcfq SectionBarShare-twitter--1duan"></i></a></li><li class="SectionBarShare-shareItem--2tuw6"><a href="mailto:?subject=NYTimes.com%3A%20Making%20Sure%20Your%20Help%20Gets%20to%20Hurricane%20Harvey%E2%80%99s%20Victims&amp;body=From%20The%20New%20York%20Times%3A%0A%0AMaking%20Sure%20Your%20Help%20Gets%20to%20Hurricane%20Harvey%E2%80%99s%20Victims%0A%0AAfter%20its%20past%20failures%2C%20the%20Red%20Cross%20has%20a%20chance%20to%20demonstrate%20competence%20and%20accountability.%0A%0Ahttps%3A%2F%2Fwww.nytimes.com%2F2017%2F08%2F30%2Fopinion%2Fharvey-red-cross-donations.html" target="_blank" rel="noopener noreferrer" aria-label="Email"><i aria-label="Email" class="SectionBarShare-shareIcon--2Rcfq SectionBarShare-email--2FAK7"></i></a></li><li class="SectionBarShare-shareItem--2tuw6"><div class="ButtonModal-container--3hzMP"><button aria-haspopup="true" aria-expanded="false" aria-label="More sharing options" class="SectionBarShare-shareButton--2f1RP"><i class="SectionBarShare-shareIcon--2Rcfq SectionBarShare-shareMenu--2ndEi"></i></button></div></li><li class="SectionBarShare-shareItem--2tuw6"><span class="SpeechBubble-speechBubble--zqxeK"><i class="SpeechBubble-icon--HfP4A"><span class="SpeechBubble-text--2EpIH"></span></i></span></li></ul></div></div><div id="newsletter-module" class="Newsletter-wrap--1WbCb Newsletter-toneOpinion--QgKDK"><div class="Newsletter-innerWrap--11kfa"><div class="Newsletter-newsletterMeta--3E1rg Newsletter-control--35VjP"><h2 class="Newsletter-headline--3-pfJ">Sign up for the Opinion Today newsletter</h2><p class="Newsletter-newsletterSummary--2p6Sz">Every weekday, get thought-provoking commentary from Op-Ed columnists, The Times editorial board and contributing writers from around the world.</p><p class="Newsletter-sampleLink--3JsUw"><a rel="noopener noreferrer" class="SampleLink-sample--3O-sh" target="_blank" href="https://www.nytimes.com/newsletters/sample/opinion-today">SEE SAMPLE</a></p></div><div><div class="Newsletter-formWrapper--17AoX" id="newsletter-promo" data-newsletter-productcode="TY" data-newsletter-producttitle="Sign up for the Opinion Today newsletter"><div name="regilite" class="Newsletter-form--3GD5z" method="post" autoComplete="off"><div class="Newsletter-inputControl--2r2PB"><div><p class="Newsletter-error--AMLQD Newsletter-hidden--1yomn">Please verify you’re not a robot by clicking the box.</p><p class="Newsletter-error--AMLQD Newsletter-hidden--1yomn">Invalid email address. 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Since this has never been a nation that relies wholly on government to take care of those in need, citizens’ first impulse is to pitch in, whatever their politics or faith.","formats":[]},"$Article:QXJ0aWNsZTpueXQ6Ly9hcnRpY2xlL2RhNzdhNTVjLWY1ODgtNTA4Mi04OTc1LTI4YzJhZmJiOGQ4OQ==.sprinkledBody.content.2":{"__typename":"Dropzone","index":0,"bad":false,"adsMobile":false,"adsDesktop":false,"adsMobileHoldout":false},"$Article:QXJ0aWNsZTpueXQ6Ly9hcnRpY2xlL2RhNzdhNTVjLWY1ODgtNTA4Mi04OTc1LTI4YzJhZmJiOGQ4OQ==.sprinkledBody.content.3":{"__typename":"ParagraphBlock","textAlign":"DEFAULT","content":[{"type":"id","id":"$Article:QXJ0aWNsZTpueXQ6Ly9hcnRpY2xlL2RhNzdhNTVjLWY1ODgtNTA4Mi04OTc1LTI4YzJhZmJiOGQ4OQ==.sprinkledBody.content.3.content.0","generated":true}]},"$Article:QXJ0aWNsZTpueXQ6Ly9hcnRpY2xlL2RhNzdhNTVjLWY1ODgtNTA4Mi04OTc1LTI4YzJhZmJiOGQ4OQ==.sprinkledBody.content.3.content.0":{"__typename":"TextInline","text":"As the first images of suffering emerged from Houston, the flow of cash, food, clothing and rescue equipment into Texas seemed to rise in tandem with the floodwaters. 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