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<!-- end spin_special_output(head_start) -->

<meta http-equiv="X-UA-Compatible" content="IE=edge"/>

	<title>MediaRoom - News Releases</title>
	
 <meta name="keywords" content="MediaRoom" />
 <meta name="description" content="MediaRoom" />
 <meta name="twitter:card" content="summary" />
 <meta name="twitter:title" content="CenturyLink offers free Emergency Call Forwarding and other services to customers impacted by Hurricane Harvey" />
 <meta name="twitter:description" content="HUMBLE, Texas – CenturyLink, Inc. (NYSE: CTL) announces it is offering Emergency Call Forwarding for 90 days free of charge to residential and small business customers impacted by the recent... " />
 <meta name="twitter:image" content="http://news.centurylink.com/image/Flood_thmb.jpg" />
 <meta property="og:site_name" content="MediaRoom" />
 <meta property="og:url" content="http://news.centurylink.com/CenturyLink-offers-free-Emergency-Call-Forwarding-and-other-services-to-customers-impacted-by-Hurricane-Harvey" />
 <meta property="og:title" content="CenturyLink offers free Emergency Call Forwarding and other services to customers impacted by Hurricane Harvey" />
 <meta property="og:description" content="HUMBLE, Texas – CenturyLink, Inc. (NYSE: CTL) announces it is offering Emergency Call Forwarding for 90 days free of charge to residential and small business customers impacted by the recent... " />
 <meta property="og:image" content="http://news.centurylink.com/image/Flood_thmb.jpg" />
 <meta property="og:type" content="article" />

	<meta name="viewport" content="width=device-width, initial-scale=1.0">
	

	<link rel="shortcut icon" href="images/fav_icon-01.svg">

	<link rel="stylesheet" href="css/bootstrap.min.css">
	<link rel="stylesheet" href="css/hp.css">
	<link rel="stylesheet" href="css/global-responsive.css">

	<link rel="stylesheet" href="css/font-awesome.min.css">
	<link rel="stylesheet" type="text/css" href="css/uni_res_nav.css">

	<style>
	.uni_navbar #main_uni_menu .panelDrop2{
		margin-right:auto;
	}
	.uni_navbar #uni_search_drop .navbar-form .search-submit {
		top:17px;
	}
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	    display: block;
	}
	.uni_navbar .panelDrop2 a[aria-expanded=false].sub-item .glyphicon-chevron-down-open {
		display: none;
	}
	.uni_navbar .panelDrop2 a[aria-expanded=true].sub-item .glyphicon-chevron-down {
	    display: none;
	}
	.uni_navbar .panelDrop2 a[aria-expanded=true].sub-item .glyphicon-chevron-down-open {
	    display: block;
	}
	.uni_navbar .panelDrop2.contactUs .menu-ico-collapse{
		left:27px;
	}
	.uni_navbar .uni_container-grey .upperUniNav{
		max-width:auto;
	}
	.uni_navbar .uni_container-grey{
		opacity:.6;
		margin-bottom:-3px;
	}
	.uni_navbar{
		background-color:transparent;
	}
	.uni_navbar .container-fluid{
		background-color:white;
	}
	.uni_navbar #uni_biz_drop.pos-absolute, .uni_navbar #uni_media_drop, .uni_navbar #uni_contact_drop, .uni_navbar #uni_signIn_drop, .uni_navbar 
	#uni_search_drop, .uni_navbar #uni_ham_drop, .uni_navbar .list-group #uni_ham_drop{
		
		background-color:white;
		-webkit-box-shadow: 0 8px 9px -6px #aaa inset;
	    -moz-box-shadow: 0 8px 9px -6px #aaa inset;
	    box-shadow: 0 8px 9px -6px #aaa inset;
		top: 60px; 
	}
	.uni_navbar .list-group #uni_ham_drop{
		width:318px;
	}
	.uni_navbar #uni_ham_drop .menu-ico-collapse.removeButton{
		left:282px;
	}
	.uni_navbar #main_uni_menu #uni_ham_drop .panel.topPanel{
		height:40px;
	}
	@media (max-width: 990px) {	
		.uni_navbar #main_uni_menu .list-group-item.forDrop {
			margin: 16px 7px 0;
			font-size: 12px;
		}
		.uni_navbar #main_uni_menu .signIn a {
			font-size: 12px;
			padding: 16px 10px;
		}
		.uni_navbar .panelDrop2 .menu-ico-collapse, .uni_navbar .panelDrop2.contactUs .menu-ico-collapse{
		
			left:24px;
		}
		.uni_navbar #main_uni_menu .panel.panelDrop1 {
			margin-left: 35px;
		}
	}
	</style>

	<link rel="stylesheet" type="text/css" href="css/wdcontent.css">
	<link rel="stylesheet" type="text/css" href="css/wd_media_query.css">
	<script src="js/jquery-3.2.1.min.js" type="text/javascript"></script>
	<script src="js/bootstrap.min.js" type="text/javascript"></script>

	<link rel="alternate" href="http://news.centurylink.com/news?pagetemplate=rss" type="application/rss+xml" title="MediaRoom">	

</head>


<body class="wd_pageid_20295 wd_item_page wd_item_122380">

	<!-- NAV -->
	<nav class="navbar uni_navbar navbar-fixed-top">
	<div class="uni_container-grey">
		<div class="upperUniNav">
			
		</div>
	</div>
	<div style="background:white;">
	  <div class="container-fluid container-relative">
		<div id="main_uni_menu" class="row pull-right collapse navbar-collapse">
			<a class="navbar-brand" href="http://www.centurylink.com/" clicktrack="ctl|global_nav|header|link|yyy">CenturyLink</a>
			
			<!-- For Home menu-->
			<div class="list-group panel panelDrop panelDrop1">
				<a href="http://www.centurylink.com/home/" clicktrack="ctl|global_nav|header|link|for_home" class="list-group-item forDrop (none)" data-parent="#main_uni_menu">For Home</a>
			</div>

			<!-- For Business menu-->
			<div class="list-group panel panelDrop panelDrop2">
	            <a href="http://www.centurylink.com/#uni_biz_drop" class="list-group-item forDrop (none) collapsed" data-toggle="collapse" data-parent="#main_uni_menu" aria-expanded="false">For Business<span class="menu-ico-collapse"><i class="glyphicon glyphicon-chevron-down"></i></span></a>
	            <div class="collapse pos-absolute" id="uni_biz_drop">
					<div id="forBizDropWrap">
						<a href="http://www.centurylink.com/small-business/" clicktrack="ctl|global_nav|header|link|small_business" class="list-group-item sub-item">Small Business/ 1-10 employees</a>
						<a href="http://www.centurylink.com/business.html" clicktrack="ctl|global_nav|header|link|medium_business" class="list-group-item sub-item">Medium Business/ 11-1,000 employees </a>
						<a href="http://www.centurylink.com/business/enterprise.html" clicktrack="ctl|global_nav|header|link|enterprise" class="list-group-item sub-item">Enterprise/ 1,001-100,000+ employees </a>
		                <a href="http://www.centurylink.com/partner.html" clicktrack="ctl|global_nav|header|link|partners" class="list-group-item sub-item">Alliance Partners</a>
		                <a href="http://www.centurylink.com/public-sector.html" clicktrack="ctl|global_nav|header|link|public_sector" class="list-group-item sub-item">Public Sector</a>
						<a href="http://www.centurylink.com/wholesale/" clicktrack="ctl|global_nav|header|link|wholesale" class="list-group-item sub-item">Wholesale</a>
					</div>
				</div>
	        </div>
			
			
			<div class="list-group panel panelDrop panelDrop2">
	            <a href="http://www.centurylink.com/aboutus/" class="list-group-item forDrop " clicktrack="ctl|global_nav|header|link|who_we_are" data-parent="#main_uni_menu" aria-expanded="false">Who We Are</a>
	        </div>
			<div class="list-group panel panelDrop panelDrop2">
	            <a href="http://ir.centurylink.com/CorporateProfile.aspx?iid=4057179" class="list-group-item forDrop " data-parent="#main_uni_menu" clicktrack="Clicktrack: ctl|global_nav|header|link|investors " aria-expanded="false">Investors</a>
	        </div>

			
			<!-- Contact Us menu-->
	        <div class="list-group panel panelDrop panelDrop2 contactUs">
			
			<a href="http://www.centurylink.com/#uni_contact_drop" class="list-group-item forDrop collapsed" data-toggle="collapse" data-parent="#main_uni_menu" aria-expanded="false">Contact Us<span class="menu-ico-collapse"><i class="glyphicon glyphicon-chevron-down"></i></span></a>
	            <div class="collapse pos-absolute" id="uni_contact_drop">
	            	<div class="panel pos6panel1">
						<a href="http://www.centurylink.com/help/contact/" class="list-group-item sub-item" clicktrack="ctl|global_nav|header|link|contact_us|for_home">For Home</a>
					</div>
					
					<div class="panel pos6bizpanel">
						<a href="http://www.centurylink.com/#submenu9-2" class="list-group-item sub-item" data-toggle="collapse" data-parent="#uni_contact_drop" aria-expanded="false">For Business<span class=" menu-ico-collapse"><i class="glyphicon glyphicon-chevron-down grey"></i><i class="glyphicon glyphicon-chevron-down glyphicon-chevron-down-open black"></i></span></a>
						<div class="collapse list-group-submenu" id="submenu9-2">
							<a href="http://www.centurylink.com/small-business/customer-support/" clicktrack="ctl|global_nav|header|link|contact_us|small_business" class="list-group-item sub-sub-item" data-parent="#submenu6-2">Small Business/ 1-10 employees </a>
							<a href="http://www.centurylink.com/business/contact-us.html" clicktrack="ctl|global_nav|header|link|contact_us|medium_business" class="list-group-item sub-sub-item" data-parent="#submenu6-2">Medium Business/ 11-1,000 employees </a>
							<a href="http://www.centurylink.com/business/enterprise/contact-us.html" clicktrack="ctl|global_nav|header|link|contact_us|enterprise" class="list-group-item sub-sub-item" data-parent="#submenu6-2">Enterprise/ 1,001-100,000+ employees </a>
							<a href="http://www.centurylink.com/partner/" clicktrack="ctl|global_nav|header|link|contact_us|partners" class="list-group-item sub-sub-item" data-parent="#submenu6-2">Alliance Partners </a>
							<a href="http://www.centurylink.com/public-sector/" clicktrack="ctl|global_nav|header|link|contact_us|public_sector" class="list-group-item sub-sub-item" data-parent="#submenu6-2">Public Sector </a>
							<a href="http://www.centurylink.com/wholesale/" clicktrack="ctl|global_nav|header|link|contact_us|wholesale" class="list-group-item sub-sub-item" data-parent="#submenu6-2">Wholesale </a>
						</div>
					</div>		
	            </div>
	        </div>

	        <!-- MEDIA ROOM menu-->
	        <div class="list-group panel panelDrop panelDrop2">
			
			<a href="http://www.centurylink.com/#uni_media_drop" class="list-group-item forDrop collapsed" data-toggle="collapse" data-parent="#main_uni_menu" aria-expanded="false">Newsroom<span class="menu-ico-collapse"><i class="glyphicon glyphicon-chevron-down"></i></span></a>
	            <div class="collapse pos-absolute" id="uni_media_drop">
					<div class="panel">
							
		<a href="http://news.centurylink.com/overview" class="list-group-item sub-item">Overview</a>
	
		
   		<a href="http://news.centurylink.com/company-information/#submenu9-9" class="list-group-item sub-item" data-toggle="collapse" data-parent="#uni_media_drop" aria-expanded="false">Company Information<span class=" menu-ico-collapse"><i class="glyphicon glyphicon-chevron-down grey"></i><i class="glyphicon glyphicon-chevron-down glyphicon-chevron-down-open black"></i></span></a>

     	<div class="collapse list-group-submenu" id="submenu9-9">
	<a href="http://news.centurylink.com/company-history" class="list-group-item sub-sub-item" data-parent="#submenu9-9">Company History</a>
	<a href="http://news.centurylink.com/leadership-bios" class="list-group-item sub-sub-item" data-parent="#submenu9-9">Leadership Bios</a>
	<a href="http://news.centurylink.com/awards" class="list-group-item sub-sub-item" data-parent="#submenu9-9">Awards & Accolades</a>
</div>

		
		<a href="http://news.centurylink.com/news?category=801" class="list-group-item sub-item">News Releases</a>
	
		
		<a href="http://news.centurylink.com/multimedia" class="list-group-item sub-item">Multimedia</a>
	
		
		<a href="http://news.centurylink.com/blogs" class="list-group-item sub-item">Blogs</a>
	
		
		<a href="http://news.centurylink.com/contacts" class="list-group-item sub-item">Media Contacts</a>
	
						</div>		
	            </div>
	        </div>
	        

	        <!-- Hamburger menu-->
			<div class="list-group panel panelDrop hamPanel">
	            <a href="http://www.centurylink.com/#uni_ham_drop" id="burgerDrop" class="list-group-item collapsed" aria-expanded="false" data-toggle="collapse" clicktrack="ctl|global_nav|hamburger|link|yyy" data-parent="#main_uni_menu"></a>
	            <div class="collapse pos-absolute" id="uni_ham_drop">
				
				
	            	<div class="panel topPanel">
						<span class="menu-ico-collapse removeButton">x</span>
					</div>
					<div class="panel">
	            		<a href="http://www.centurylink.com/#submenu10-1" class="homeBiz list-group-item sub-item IEfix" data-toggle="collapse" aria-expanded="true" data-parent="#uni_ham_drop">For Home<span class=" menu-ico-collapse"><i class="glyphicon glyphicon-chevron-down grey"></i><i class="glyphicon glyphicon-chevron-down glyphicon-chevron-down-open black"></i></span></a>
	            		
	            	</div>
					<div class="collapse in list-group-submenu" id="submenu10-1">
						<div class="panel">
							<a href="http://www.centurylink.com/home/" clicktrack="ctl|global_nav|hamburger|link|for_home|home_page" id="postCTAM" class="list-group-item sub-item (none)" data-parent="submenu10-1">For Home: Home Page</a>
						</div>
							<!-- Uncomment to display search in hamburger dropdown
							<form class="search-form navbar-form" role="search" id="ham_search">
								<div class="form-group">
									<label for="ham_q" style="display:none;">Search</label>
									<input type="text" name="search" id="ham_q" width="5" placeholder="Search" /><a href="#ZAM" class="search-submit modal-trigger" id="ham-search-submit-dd" clicktrack="ctl|corp|global_nav|link|search" alt="Arrow Button"></a>
								</div>
							</form>-->
						<div class="panel">
							<a href="https://shop.centurylink.com/MasterWebPortal/residential/bones" clicktrack="ctl|global_nav|hamburger|link|for_home" class="intLink list-group-item sub-item" data-parent="submenu10-1">Shop</a>
						</div>
						
						<div class="panel">
							<a href="https://eam.centurylink.com/eam/entryPoint.do" clicktrack="ctl|global_nav|hamburger|link|for_home|my_centurylink" class="list-group-item sub-item" data-parent="submenu10-1">My Account</a>
						</div>
						<div class="panel">
						<a href="http://www.centurylink.com/#submenu9-Support" class="list-group-item collapsed sub-sub-item IEfix (none)" style="padding-left:25px;" data-toggle="collapse" data-parent="#submenu10-1" aria-expanded="false">Support<span class=" menu-ico-collapse"><i class="glyphicon glyphicon-chevron-down grey"></i><i class="glyphicon glyphicon-chevron-down glyphicon-chevron-down-open black"></i></span></a>
						
							<div class="collapse (none) list-group-submenu IEfix" id="submenu9-Support">
								<a href="http://www.centurylink.com/home/help.html" clicktrack="ctl|global_nav|hamburger|link|for_home|support|support_center" class="list-group-item sub-sub-item (none)">Support Center</a>
								<a href="http://www.centurylink.com/help/contact" class="list-group-item sub-sub-item (none)" clicktrack="ctl|global_nav|hamburger|link|for_home|support|contact_us">Contact Us</a>
								<a href="http://www.centurylink.com/home/help/guidance.html" class="list-group-item sub-sub-item" clicktrack="ctl|global_nav|hamburger|link|for_home|support|guidance_center">Guidance Center</a>
							</div>      
					</div>
						<div class="panel">
							<!-- Motionpoint EasyLink code added for Gamut US7693 -->
							<!--mp_global_switch_begins-->
							<a mporgnav="" class="user-locale list-group-item sub-item" id="tpl_global-nav-espanol-link" href="http://www.centurylink.com/#" clicktrack="ctl|corp|global_nav|link|espanol" onclick="return chooser();
							function chooser(){
							var script=document.createElement(&#39;SCRIPT&#39;);
							script.src=&#39;https://centurylinkresidential.mpeasylink.com/mpel/mpel_chooser.js&#39;;
							document.body.appendChild(script);
							return false;
							}" title="Global Switch" data-parent="submenu10-1">Espa?l</a>
							<!--mp_global_switch_ends-->
							
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<div class="wd_newsfeed_releases-detail">
<div class="wd_title wd_language_left">CenturyLink offers free Emergency Call Forwarding and other services to customers impacted by Hurricane Harvey</div>
<div class="wd_subtitle wd_language_left">Company donates to Houston American Red Cross</div>
<div class="wd_toolbar wd_toolbar-content"><ul class="wd_tools"><li class="wd_tool wd_tool-print"><span class="wd_tool_icon"><a onclick="view_printable(); return false;" rel="nofollow" href="#print" title="print"><span class="fa fa-print"></span></a></span></li><li class="wd_tool wd_tool-email"><span class="wd_tool_icon"><a onclick="window.location.href = 'mailto:?subject=MediaRoom%20-%20News%20Releases&amp;body='+encodeURIComponent(window.location.href);return false;" href="#email" title="email"><span class="fa fa-envelope"></span></a></span></li><li class="wd_tool wd_tool-rss"><span class="wd_tool_icon"><a href="http://news.centurylink.com/index.php?s=20324&amp;rsspage=20295" title="rss"><span class="fa fa-rss"></span></a></span></li><li class="wd_tool wd_tool-pdf"><span class="wd_tool_icon"><a href="http://news.centurylink.com/CenturyLink-offers-free-Emergency-Call-Forwarding-and-other-services-to-customers-impacted-by-Hurricane-Harvey?es_sh=834a898f8b60e1fe64819d791fe7fb95&amp;es_ad=83873&amp;asPDF=1" title="pdf"><span class="fa fa-file-pdf-o"></span></a></span></li><li class="wd_tool wd_tool-addthis"><a class="addthis_inline_share_toolbox_5yrt"></a></li></ul></div>
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<div class="wd_body wd_news_body" wd_resize="formatNews" wd_print_url="http://news.centurylink.com/CenturyLink-offers-free-Emergency-Call-Forwarding-and-other-services-to-customers-impacted-by-Hurricane-Harvey?printable=1"><p><strong>HUMBLE, Texas</strong> &ndash; <a href="http://www.centurylink.com/">CenturyLink, Inc.</a> (NYSE: CTL) announces it is offering Emergency Call Forwarding for 90 days free of charge to residential and small business customers impacted by the recent flooding and damage caused by Hurricane Harvey.</p>

<p>The service allows customers in the communities listed below, who have been displaced from their home or business due to Hurricane Harvey, to receive their home or business phone calls on an alternative number, helping them keep in touch with family and business associates:</p>

<ul>
	<li>Atascocita</li>
	<li>Humble</li>
	<li>Kings Crossing</li>
	<li>Kingwood</li>
	<li>Porter</li>
	<li>Porter Heights</li>
	<li>South Humble</li>
	<li>Port Aransas</li>
	<li>West Columbia</li>
</ul>

<p>Emergency Call Forwarding service allows calls to be forwarded to a wireless or landline phone of the customer&rsquo;s choice. To activate this service, customers can call the CenturyLink repair center and identify themselves as a customer affected by the flood.</p>

<p>Residential customers &ndash; 800-788-3600</p>

<p>Small business customers &ndash; 800-786-6272</p>

<p>Customers can also request this service on the CenturyLink Facebook page or by tagging @CenturyLinkHelp on Twitter.</p>

<p>&nbsp;Additional services that are available free of charge include:</p>

<ul>
	<li>
	<p><strong>Standalone Voice Messaging /Anywhere Voice Messaging: </strong>Residential customers can create a standalone voicemail box to receive messages from family and friends.</p>
	</li>
	<li>
	<p><strong>Suspend service: </strong>Your service can be temporarily suspended and a recording will direct callers to another number of your choice.&nbsp;</p>
	</li>
	<li>
	<p><strong>Transfer of service: </strong>If you cannot return to your home or business soon, your service can be transferred to another location.</p>
	</li>
</ul>

<p>To further support victims of the hurricane, CenturyLink made a disaster relief donation to the American Red Cross Greater Houston Chapter and also communicated with employees on ways to donate to disaster relief agencies of their choosing.</p>

<p><strong>About CenturyLink</strong></p>

<p><a href="http://www.centurylink.com/">CenturyLink (NYSE: CTL)</a>&nbsp;is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit&nbsp;<a href="http://www.centurylink.com/">CenturyLink</a>&nbsp;for more information.</p>
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